Compare Capsule and Overpass

Comparison

Capsule

Build stronger customer relationships, make more sales and save time. Find out more

Overpass

Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes and measuring success. Find out more

Why you should consider it
CapsuleCRM has a 98% customer satisfaction rating CapsuleCRM has been featured in the Wall Street Journal, Forbes, and The Guardian CapsuleCRM has over 200,000 users in over 100 countries
What are the benefits?
Customizable Easy Setup Secure Storage User Friendly
Things to look out for
Costs Integrations Security Support
Who is it for?
Contact Centre Teams Customer Service Managers Customer Support Teams Sales and Marketing Teams Sales Managers Sales Representatives	Account Managers Accounting Firms Branch Managers Managers and Leaders Contact Centre Teams Customer Service Managers Finance Managers Human Resources Marketing Agencies Marketing Directors Marketing Managers Office Managers Operations Managers Product Managers Project Managers Recruitment Agencies Sales and Marketing Teams Sales Managers Scrum Masters Small Business Owners Startup Companies
Features

Capsule

Build stronger customer relationships, make more sales and save time.

Help & Support

What is Capsule CRM?: Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What is Capsule CRM?: Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What features does Capsule CRM offer?: Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
How secure is Capsule CRM?: Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
What features does Capsule CRM offer?: Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
Does Capsule CRM offer mobile apps?: Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
How secure is Capsule CRM?: Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
Does Capsule CRM integrate with other software?: Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer mobile apps?: Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
Does Capsule CRM offer customer support?: Yes, Capsule CRM offers customer support via email and phone.
Does Capsule CRM integrate with other software?: Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer customer support?: Yes, Capsule CRM offers customer support via email and phone.

Overpass

Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes and measuring success.

The Overpass marketplace is where you can review agent listings and schedule interviews. At the press of a button, you can focus marketplace listings on agents with experience in your industry. Search for digital marketing, finance, insurance, real estate, and technology industries.

Remote workers are typically more productive than on-site workers. On-site workers may spend time interacting with colleagues, which can hamper their productivity.

Introducing remote work positions with agents requires a shift in thinking. Companies have relied on on-site employees for decades and are accustomed to monitoring workers in person. Some may be concerned about remote work because they're worried about worker productivity and supervision.

Utilizing a custom platform like Overpass enables employers to track contractor productivity. Companies can have total confidence in their sales team's performance with custom software allowing them to monitor each contractor's work in real-time.

Overpass offers two convenient options businesses can consider. Perhaps you have a work platform used by employees and want your agents to work off that existing system. You can choose the Talent Only plan, which gives you full access to the marketplace and the contractor payment system on our site. This is the most affordable plan. There's no sign-up fee, and you can conduct as many interviews as needed.

It's also free to sign up for the Talent and Tech plan. Talent and Tech is more expensive than Talent Only, but in addition to unlimited interviews and access to the payroll system, you'll also have access to the CRM dialer. Your agents can make an unlimited number of calls, and you'll retain recordings of all calls made. One of the advantages of using the software platform is that you can keep all contractor activities in one convenient location, and we look after system maintenance for you.

Hiring without the headache Quickly hire talented contractors who have experience in the role and industry you're looking for.
Manage remote reps Take the hassle out of remote workforce management with features to manage intelligently.
See more View key performance metrics on your remote sales experts and gain eye-opening insights.
Take the Reins Customizable features let you control contracts and permissions while improving management of reps, regardless of where they’re located.
Integrated Payroll Overpass status-based billing reflects the full range of activities - prospect research, calling, summarizing outcomes - so you know exactly where your money is going.