Compare Comm100 and Factoreal

Comparison

Comm100

Comm100 Livechat is a customer service platform that helps businesses engage customers, increase sales, and provide support. It offers features such as automated chat triggers, customer segmentation, chatbots, and real-time analytics. Find out more

Factoreal

Be a Pro at E-commerce Marketing and convert every online interaction into a sale. Find out more

Why you should consider it
Comm100 Live Chat has helped businesses increase customer satisfaction by up to 80% Comm100 Live Chat increases website conversion rates by up to 40% Over 50% of customers prefer live chat over other communication channels
What are the benefits?
Easy Integration Improved customer satisfaction Increased conversions Real-time engagement
Things to look out for
Limited customization options
Who is it for?
Customer support teams Marketing Teams Non-Profit Organizations Sales Teams Small Business Owners	Marketing Agencies Sales and Marketing Teams
Features

Comm100

Comm100 Live Chat

Summary

Comm100 Live Chat is a web-based live chat solution that allows businesses to engage with their website visitors in real-time.

It offers a variety of features and benefits that make it a great tool for businesses of all sizes.

Who should use it?

Small businesses
Medium-sized businesses
Large enterprises
E-commerce businesses
Customer service departments

Key Benefits

Increased customer satisfaction
Improved sales and conversions
Reduced support costs
Real-time visitor monitoring
Customizable chat window

Key Features

Live chat
Visitor monitoring
Chat routing and distribution
Pre-chat and post-chat surveys
File transfer
Mobile app
Integrations with CRM and help desk software

Competitors

Comm100 Live Chat competes with other web-based live chat solutions such as:

LiveChat
Zendesk Chat
Olark
Intercom
Tawk.to

Help & Support

What is Comm100 Live Chat?: Comm100 Live Chat is a cloud-based chat tool that enables businesses to communicate with their website visitors in real-time. It can be used for sales, customer support, and lead generation.
What are the features of Comm100 Live Chat?: Comm100 Live Chat offers a range of features, including chat routing, canned responses, chat transcripts, file transfer, chat surveys, and integration with other tools such as CRM and social media.
How does Comm100 Live Chat help with customer engagement?: Comm100 Live Chat provides website visitors with an easy and convenient way to communicate with businesses. This can lead to increased customer engagement, improved customer satisfaction, and higher conversion rates.
What are the benefits of using Comm100 Live Chat for sales?: Comm100 Live Chat can help businesses to generate leads, qualify prospects, and close deals. It provides a fast and efficient way to communicate with potential customers, and can be used to answer questions, provide product information, and offer promotions.
Is Comm100 Live Chat easy to set up?: Yes, Comm100 Live Chat is easy to set up. It requires no software installation and can be integrated with most websites and content management systems. Comm100 also provides a range of resources and support to help businesses get started.
What is the cost of Comm100 Live Chat?: Sorry, pricing was excluded from this request. Please refer to the Comm100 website for pricing information.

Factoreal

Be a Pro at E-commerce Marketing and convert every online interaction into a sale.

Start selling on WhatsApp Enable your customers to discover your product catalog & make purchases through their favorite messaging platform - WhatsApp
Dynamic content for better targeting and personalization Get the most out of every email marketing campaign by delivering customized content that speaks to customers on their level
Build awesome customer experiences through the combined power of Customer Data and Marketing Automation Unify customer data from all touch points - online, offline, and third-party sources, to create a single, dynamic, real-time view of each customer. Factoreal’s Customer Data and Engagement Platform (CDEP) simplifies customer journey management, improves engagement, and maximizes your ROI.
Get visitors back on your site Enrich your marketing automation workflow with rich web push notifications. Communicate with your loyal customers or even anonymous visitors with Factoreal’s web push notifications
Reach inboxes like a Pro Whether you are new to email marketing or already a champion, we have just the right tools for you to reach your audience like a pro
Build and grow your following on social Understand your audience, compose compelling posts, and share across all your channels - all of it, with a single social media management platform
Maximize ROI on paid social Make sure you are getting your money’s worth. Measure everything from brand reach to conversion rate down to a single ad and improve performance marketing
Grow your business with automated workflows Take full control of how, when, and where you customers interact with your business by creating cross-channel automated marketing campaigns. Acquire, engage, retain customers, and measure how they are engaging as they move along multiple channels in their journey