Compare Confirmit and HubSpot

Comparison

Confirmit

Confirmit is a market research and customer experience management software platform. Find out more
HubSpot Logo

HubSpot

HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking. Find out more
Try ConfirmitTry HubSpot
Why you should consider it
  • Confirmit's NPS solution has been used by over 500 of the world's leading brands.
  • Confirmit's NPS solution has been used to collect over 1 million responses.
  • Confirmit's NPS solution has been used to measure customer satisfaction in over 50 countries.
  • HubSpot CRM integrates with over 300 apps and services
  • HubSpot CRM is free and easy to use
  • HubSpot CRM is used by over 27,000 companies worldwide
What are the benefits?
  • Accurate Insights
  • Actionable Data
  • Customer Loyalty
  • Real-Time Results
  • Customizable Fields
  • Easy Setup
  • Integrations
  • Real-Time Data
Things to look out for
  • Complex
  • Costly
  • Data-Heavy
  • Time-Consuming
  • Complex Setup
  • Costly Plans
  • Data Security
  • Limited Features
Who is it for?
  • Customer Service Representatives
  • Data Analysts
  • Marketing Professionals
  • Product Managers
  • Research Professionals
  • Small Business Owners
  • Customer Service Teams
  • Freelancers
  • Marketing Teams
  • Sales Teams
  • Small Business Owners
  • Startups
Features

Customer Service Representatives

Confirmit

Confirmit is a market research and customer experience management software platform.

It provides a suite of tools to help organizations capture customer feedback, analyze data, and make informed decisions. It enables companies to create surveys, collect data, and analyze results in order to gain insights into customer behavior and preferences.

Benefits of Confirmit

Help & Support

What is Net Promoter Score (NPS)?
Net Promoter Score (NPS) is a customer loyalty metric that measures customer experience and predicts business growth. It is based on the fundamental perspective that every company’s customers can be divided into three categories: Promoters, Passives, and Detractors.
What is Net Promoter Score (NPS)?
Net Promoter Score (NPS) is a customer loyalty metric that measures customer experience and predicts business growth. It is based on the fundamental perspective that every company’s customers can be divided into three categories: Promoters, Passives, and Detractors.
What are the benefits of using NPS?
NPS helps organizations measure customer loyalty and satisfaction, identify areas of improvement, and track progress over time. It also provides a simple, actionable metric that can be used to benchmark performance against competitors and industry standards.
What are the benefits of using NPS?
NPS helps organizations measure customer loyalty and satisfaction, identify areas of improvement, and track progress over time. It also provides a way to benchmark performance against competitors and industry standards.
How does Confirmit's NPS solution work?
Confirmit's NPS solution helps organizations measure customer loyalty and satisfaction by collecting feedback from customers and analyzing the data. The solution provides a comprehensive view of customer sentiment, enabling organizations to identify areas of improvement and track progress over time.
How does Confirmit's NPS solution work?
Confirmit's NPS solution helps organizations measure customer loyalty and satisfaction, identify areas of improvement, and track progress over time. It provides a comprehensive suite of tools to collect, analyze, and report on customer feedback, including surveys, dashboards, and reporting tools.
What features does Confirmit's NPS solution offer?
Confirmit's NPS solution offers a range of features, including customizable surveys, automated reporting, and advanced analytics. It also provides a comprehensive view of customer sentiment, enabling organizations to identify areas of improvement and track progress over time.
What types of surveys can be used with Confirmit's NPS solution?
Confirmit's NPS solution supports a variety of survey types, including online, mobile, and IVR surveys. It also supports multi-language surveys, allowing organizations to reach a global audience.
How can I get started with Confirmit's NPS solution?
Getting started with Confirmit's NPS solution is easy. Simply contact us to discuss your needs and we'll help you get set up. We'll provide you with the tools and resources you need to start collecting customer feedback and analyzing the data.
What types of reports can be generated with Confirmit's NPS solution?
Confirmit's NPS solution provides a range of reporting options, including dashboards, scorecards, and trend reports. It also provides the ability to drill down into individual responses to gain deeper insights into customer feedback.

HubSpot

HubSpot CRM is a comprehensive customer relationship management (CRM) platform designed to help businesses of all sizes manage their customer relationships. It offers a range of features and benefits that make it an ideal choice for businesses looking to streamline their customer relationship management processes.

Who Should Use HubSpot CRM?

HubSpot CRM is designed for businesses of all sizes, from small businesses to large enterprises. It is particularly well-suited for businesses that are looking to streamline their customer relationship management processes and gain insights into their customer relationships.

Key Benefits and Features

How Does HubSpot CRM Compare to Its Competitors?

HubSpot CRM is a comprehensive CRM platform that offers a range of features and benefits that make it an ideal choice for businesses looking to streamline their customer relationship management processes. It is competitively priced and offers a range of integrations with other business tools. It is also easy to use and offers real-time insights into customer relationships.


HubSpot’s CRM platform has all the tools and integrations you need for marketing, sales, content management, and customer service. Each product in the platform is powerful alone, but the real magic happens when you use them together.

Start growing today with HubSpot’s free tools. Get access to all of HubSpot's free CRM, marketing, sales, and customer service tools.

Help & Support

What is HubSpot CRM?
HubSpot CRM is a free customer relationship management (CRM) platform that helps you organize, track, and grow your business. It's designed to help you get more done in less time, so you can focus on what matters most: your customers.
What features does HubSpot CRM offer?
HubSpot CRM offers a range of features to help you manage your customer relationships, including contact management, deal tracking, email integration, and more.
How do I get started with HubSpot CRM?
Getting started with HubSpot CRM is easy. Just sign up for a free account and you'll be able to start using the platform right away.
Is HubSpot CRM free?
Yes, HubSpot CRM is free to use. You can sign up for a free account and start using the platform right away.
Does HubSpot CRM integrate with other tools?
Yes, HubSpot CRM integrates with a range of other tools, including email marketing, sales automation, and more.
Does HubSpot CRM offer customer support?
Yes, HubSpot CRM offers customer support via email, phone, and live chat. You can also find helpful resources in the HubSpot CRM Knowledge Base.

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