Confirmit

Confirmit is a market research and customer experience management software platform.

It provides a suite of tools to help organizations capture customer feedback, analyze data, and make informed decisions. It enables companies to create surveys, collect data, and analyze results in order to gain insights into customer behavior and preferences.

Benefits of Confirmit

• Gather customer feedback quickly and accurately
• Analyze data to gain insights into customer behavior and preferences
• Create surveys and collect data from multiple sources
• Integrate with other systems for a comprehensive view of customer experience
• Generate reports and dashboards to track performance

Help & Support

What is Net Promoter Score (NPS)?

Net Promoter Score (NPS) is a customer loyalty metric that measures customer experience and predicts business growth. It is based on the fundamental perspective that every company’s customers can be divided into three categories: Promoters, Passives, and Detractors.

What is Net Promoter Score (NPS)?

Net Promoter Score (NPS) is a customer loyalty metric that measures customer experience and predicts business growth. It is based on the fundamental perspective that every company’s customers can be divided into three categories: Promoters, Passives, and Detractors.

What are the benefits of using NPS?

NPS helps organizations measure customer loyalty and satisfaction, identify areas of improvement, and track progress over time. It also provides a simple, actionable metric that can be used to benchmark performance against competitors and industry standards.

What are the benefits of using NPS?

NPS helps organizations measure customer loyalty and satisfaction, identify areas of improvement, and track progress over time. It also provides a way to benchmark performance against competitors and industry standards.

How does Confirmit's NPS solution work?

Confirmit's NPS solution helps organizations measure customer loyalty and satisfaction by collecting feedback from customers and analyzing the data. The solution provides a comprehensive view of customer sentiment, enabling organizations to identify areas of improvement and track progress over time.

How does Confirmit's NPS solution work?

Confirmit's NPS solution helps organizations measure customer loyalty and satisfaction, identify areas of improvement, and track progress over time. It provides a comprehensive suite of tools to collect, analyze, and report on customer feedback, including surveys, dashboards, and reporting tools.

What features does Confirmit's NPS solution offer?

Confirmit's NPS solution offers a range of features, including customizable surveys, automated reporting, and advanced analytics. It also provides a comprehensive view of customer sentiment, enabling organizations to identify areas of improvement and track progress over time.

What types of surveys can be used with Confirmit's NPS solution?

Confirmit's NPS solution supports a variety of survey types, including online, mobile, and IVR surveys. It also supports multi-language surveys, allowing organizations to reach a global audience.

How can I get started with Confirmit's NPS solution?

Getting started with Confirmit's NPS solution is easy. Simply contact us to discuss your needs and we'll help you get set up. We'll provide you with the tools and resources you need to start collecting customer feedback and analyzing the data.

What types of reports can be generated with Confirmit's NPS solution?

Confirmit's NPS solution provides a range of reporting options, including dashboards, scorecards, and trend reports. It also provides the ability to drill down into individual responses to gain deeper insights into customer feedback.

UserVoice

What is UserVoice?

UserVoice is a customer service and feedback platform that helps businesses and organizations collect and manage customer feedback. It provides a range of features to help businesses and organizations better understand their customers, including customer feedback forums, surveys, and customer service ticketing. UserVoice is designed to help businesses and organizations improve customer satisfaction and loyalty.

Who Should Use UserVoice?

UserVoice is designed for businesses and organizations of all sizes. It is particularly useful for businesses and organizations that need to collect and manage customer feedback, such as customer service teams, product teams, and marketing teams.

Key Benefits and Features

• Collect and manage customer feedback
• Create customer feedback forums
• Create surveys to collect customer feedback
• Create customer service ticketing
• Analyze customer feedback to identify trends and insights
• Integrate with other customer service and feedback tools

How Does UserVoice Compare to its Competitors?

UserVoice is a powerful customer service and feedback platform that offers a range of features to help businesses and organizations better understand their customers. It is competitively priced and offers a range of integrations with other customer service and feedback tools.

Help & Support

What features does UserVoice offer?

UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.

How does UserVoice help companies?

UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.

What platforms does UserVoice support?

UserVoice supports web, mobile, and desktop platforms.

Does UserVoice offer any integrations?

Yes, UserVoice offers a range of integrations with popular third-party services, such as Salesforce, Zendesk, and more.

Does UserVoice offer any customization options?

Yes, UserVoice offers a range of customization options, including custom branding, custom workflows, and more.

What is UserVoice?

UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.