Compare Connectteam and Help Scout Comparison
Connectteam Communicate, manage, and train your non-desk employees with Connecteam’s all-in-one company app. Easy to use, easy to customize, and easy to scale. Find out more Try Connectteam	Help Scout Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications. Find out more Try Help Scout
Try Connectteam	Try Help Scout

Connectteam

Manage Your Employees With One Solution 

Communicate, manage, and train your non-desk employees with Connecteam’s
all-in-one company app. Easy to use, easy to customize, and easy to scale.

Up to 50 users free for life with job scheduling, checklists, forms and task management.

One Stop-Shop for All Business Operations Everything your business needs to manage time efficiently and get things done quickly & paper free.
Effortlessly Communicate With Your Deskless Workforce Everything you need to simplify work communication and keep everyone on the same page
HR & People Management Made Easy Everything your HR department needs to keep employees engaged, professional, and motivated
Full Clarity On Your Entire Business The admin dashboard is your everyday tool as a manager. It allows you to add features to your employee app, create content, run and export reports, modify admin access, and supervise all employees from a single place. Automatically track and measure everything in your company app and make all data clearly visible and actionable.

Help Scout

Help Scout is a comprehensive customer service platform that helps businesses provide better customer service. It is designed to help businesses manage customer conversations, automate customer service processes, and provide better customer service experiences.

Help Scout is ideal for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Help Scout offers a range of features and benefits to help businesses provide better customer service. These include:

• A unified inbox for managing customer conversations
• Automation tools to streamline customer service processes
• Integrations with popular customer service tools
• Analytics and reporting tools to track customer service performance
• A knowledge base to store customer service information

How Help Scout Compares to Competitors

Help Scout is a comprehensive customer service platform that offers a range of features and benefits. It is designed to help businesses manage customer conversations, automate customer service processes, and provide better customer service experiences.

Help Scout is competitively priced and offers a range of features and benefits that are comparable to other customer service platforms.

Help & Support

What is Help Scout?

Help Scout is a customer service software and help desk platform that helps you provide great customer service and support.

What features does Help Scout offer?

Help Scout offers a range of features, including shared inboxes, customer profiles, automated workflows, and more.

How does Help Scout help my team?

Help Scout helps your team provide better customer service and support by streamlining communication, automating workflows, and providing customer insights.

How secure is Help Scout?

Help Scout is built with security in mind. All data is encrypted in transit and at rest, and we use industry-standard security protocols to protect your data.

Does Help Scout integrate with other tools?

Yes, Help Scout integrates with a range of tools, including Salesforce, Zendesk, Slack, and more.

Does Help Scout offer a mobile app?

Yes, Help Scout offers a mobile app for iOS and Android devices.