Compare FreeAgent CRM and Freshworks Comparison
FreeAgent CRM #1 User-Rated Alternative to Salesforce Find out more Try FreeAgent CRM	Freshworks Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life. Find out more Try Freshworks
Try FreeAgent CRM	Try Freshworks

FreeAgent CRM

#1 User-Rated Alternative to Salesforce

Get everything in one place FreeAgent empowers leaders to optimize sales, marketing, customer success, project management and more — so every employee has workdays full of impact.
Optimize anything Whether it’s a deal, a project, a support ticket, or anything else, FreeAgent helps your team stay on task. Boards, lists, and cards enable you to organize and prioritize any business flow in a fun, flexible, and rewarding way.
Work your way Finally, customization without complexity. Code-free configuration of powerful custom apps. Completely customizable workspaces. Seamless integration with all your favorite apps.

Freshworks

Best-in-class customer and employee engagement - a software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life.

With Freshworks CRM, powered by Freddy AI, discover the best leads, boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.

Top features:

• Understand visitor intent. Track page visits and even actions on your site.
• Chat in real-time with website visitors using AI-powered chatbots
• Build custom web forms and automatically capture visitor information
• Tailor email campaigns and generate cost-effective leads for sales
• Get a 360° view of a customer. Capture all customer interactions in one place
• Freddy AI identifies your best leads - the ones that are most likely to convert
• Set up welcome emails or personalized journeys based on actions
• Communicate across Phone, Email, Whatsapp, Chat
• See your deals move, stagewise. Review and act on deals you need to close.
• Freddy AI analyzes every deal and helps you with insights and next best actions
• Create an accurate AI-powered forecast and help the sales team take action
• Collaborate on Slack across departments to close deals faster
• Categorize customers based on engagement score. Target messages to boost LTV
• Bring sales and support together through the Freshdesk integration
• Proactively surface insights and actions to help your customers grow