Freshworks

Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life.

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Best-in-class customer and employee engagement – a software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life.

With Freshworks CRM, powered by Freddy AI, discover the best leads, boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.

Top features:
Features

Freshworks
Customer Relationship Management (CRM)13
Attribution Reports
Conversion Reports
Custom Reports
Email A/B testing
Email marketing
Landing Pages
Lead Management
Marketing Journey Builder
Product Catalogue
Sales Pipeline
Segment Management
SMS Broadcast
SMS messages
Integrations - Popular6
Apple Business Chat
Gmail
Google Maps
Outlook
Slack
WhatsApp Business
User Interface9
API Access
Custom Fields
Forecasting
Form builder
Multi-currency
Multi-language
Phone Integration
Voice Notes
Webhooks
User Management3
Advanced permissions
Audit log
Custom Roles
Workflows2
Email notifications
Task Management

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