Compare Freshsales and HubSpot

Comparison

Freshsales Logo

Freshsales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales. Find out more
HubSpot Logo

HubSpot

HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking. Find out more
Try FreshsalesTry HubSpot
Why you should consider it
  • Freshworks CRM has helped businesses increase their sales revenue by up to 37%
  • Freshworks CRM users have reported a 45% reduction in their sales cycle
  • Sales reps using Freshworks CRM have seen an increase of up to 27% in their sales productivity
  • HubSpot CRM integrates with over 300 apps and services
  • HubSpot CRM is free and easy to use
  • HubSpot CRM is used by over 27,000 companies worldwide
What are the benefits?
  • 360-Degree Customer View
  • Automated Sales Workflows
  • Intuitive Sales Management
  • Real-Time Sales Insights
  • Customizable Fields
  • Easy Setup
  • Integrations
  • Real-Time Data
Things to look out for
  • Integration limitations
  • Limited customization options
  • No built-in telephony
  • Pricing may vary
  • Complex Setup
  • Costly Plans
  • Data Security
  • Limited Features
Who is it for?
  • Contact Centre Teams
  • Sales and Marketing Teams
  • Customer Service Teams
  • Freelancers
  • Marketing Teams
  • Sales Teams
  • Small Business Owners
  • Startups
Features

Contact Centre Teams

Freshsales

Accelerate your revenue with context-driven sales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

Close deals faster with a 360° view of your customers

Get a complete view of your customer’s interactions to deliver personalized experiences. Leverage data to drive revenue.

Improve seller effectiveness by streamlining  your sales process

Have conversations with context, automate time-consuming tasks, and spend valuable time selling and not on mundane legwork.

Reduce IT complexity & cost with a comprehensive solution

Keep teams happy with a solution that is easy to implement, and easier to use. Increase adoption, reduce costs, and boost morale.

Focus on the best leads. Generate more opportunities.

Website prospects are the most engaged. Run chat campaigns, and turn your website into a lead generation machine.

Have conversations with context. Shorten your sales cycle.

Surface the best leads, communicate across a customer’s preferred channel, and personalize messages based on behavior.

Drive deals to closure, faster. Improve sales conversions with AI-powered insights.

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue.

Grow customer value with integrated sales and support.

Develop long-lasting relationships with customers. Enable sales and support to work together to help the customer seamlessly.

Help & Support

What is Freshworks CRM Sales Cloud?
Freshworks CRM Sales Cloud is a customer relationship management software designed to help businesses manage their sales processes efficiently. It offers a range of features such as lead management, contact management, deal management, email tracking, and more.
What are the key features of Freshworks CRM Sales Cloud?
Some of the key features of Freshworks CRM Sales Cloud include lead management, contact management, deal management, email tracking, appointment scheduling, call recording, and more.
How does Freshworks CRM Sales Cloud help businesses?
Freshworks CRM Sales Cloud helps businesses streamline their sales processes, manage customer interactions more effectively, and improve their overall sales performance. It provides businesses with a 360-degree view of their customers, enabling them to make data-driven decisions and improve customer engagement.
Can Freshworks CRM Sales Cloud be integrated with other tools?
Yes, Freshworks CRM Sales Cloud can be integrated with a range of third-party tools such as marketing automation software, accounting software, and more. It also offers a range of APIs that allow businesses to build custom integrations.
Is Freshworks CRM Sales Cloud easy to use?
Yes, Freshworks CRM Sales Cloud is designed to be user-friendly and easy to use. It has a simple and intuitive interface, and its features are easy to navigate and use.
What kind of businesses can benefit from Freshworks CRM Sales Cloud?
Freshworks CRM Sales Cloud is suitable for businesses of all sizes and industries, including startups, SMBs, and large enterprises. It is particularly useful for businesses that want to improve their sales processes and customer engagement.
What kind of customer support does Freshworks CRM Sales Cloud offer?
Freshworks CRM Sales Cloud offers a range of customer support options, including email support, phone support, and live chat support. It also has a comprehensive knowledge base and community forum where users can find answers to common questions.

HubSpot

HubSpot CRM is a comprehensive customer relationship management (CRM) platform designed to help businesses of all sizes manage their customer relationships. It offers a range of features and benefits that make it an ideal choice for businesses looking to streamline their customer relationship management processes.

Who Should Use HubSpot CRM?

HubSpot CRM is designed for businesses of all sizes, from small businesses to large enterprises. It is particularly well-suited for businesses that are looking to streamline their customer relationship management processes and gain insights into their customer relationships.

Key Benefits and Features

How Does HubSpot CRM Compare to Its Competitors?

HubSpot CRM is a comprehensive CRM platform that offers a range of features and benefits that make it an ideal choice for businesses looking to streamline their customer relationship management processes. It is competitively priced and offers a range of integrations with other business tools. It is also easy to use and offers real-time insights into customer relationships.


HubSpot’s CRM platform has all the tools and integrations you need for marketing, sales, content management, and customer service. Each product in the platform is powerful alone, but the real magic happens when you use them together.

Start growing today with HubSpot’s free tools. Get access to all of HubSpot's free CRM, marketing, sales, and customer service tools.

Help & Support

What is HubSpot CRM?
HubSpot CRM is a free customer relationship management (CRM) platform that helps you organize, track, and grow your business. It's designed to help you get more done in less time, so you can focus on what matters most: your customers.
What features does HubSpot CRM offer?
HubSpot CRM offers a range of features to help you manage your customer relationships, including contact management, deal tracking, email integration, and more.
How do I get started with HubSpot CRM?
Getting started with HubSpot CRM is easy. Just sign up for a free account and you'll be able to start using the platform right away.
Is HubSpot CRM free?
Yes, HubSpot CRM is free to use. You can sign up for a free account and start using the platform right away.
Does HubSpot CRM integrate with other tools?
Yes, HubSpot CRM integrates with a range of other tools, including email marketing, sales automation, and more.
Does HubSpot CRM offer customer support?
Yes, HubSpot CRM offers customer support via email, phone, and live chat. You can also find helpful resources in the HubSpot CRM Knowledge Base.

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