Compare Freshsales and Promoter.io

Comparison

Freshsales Logo

Freshsales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales. Find out more

Promoter.io

Promoter.io is a customer feedback platform that helps businesses measure customer satisfaction, identify promoters and detractors, and take action to improve customer experience. It provides insights to help businesses understand customer sentiment and make data-driven decisions. Find out more
Try FreshsalesTry Promoter.io
Why you should consider it
  • Freshworks CRM has helped businesses increase their sales revenue by up to 37%
  • Freshworks CRM users have reported a 45% reduction in their sales cycle
  • Sales reps using Freshworks CRM have seen an increase of up to 27% in their sales productivity
What are the benefits?
  • 360-Degree Customer View
  • Automated Sales Workflows
  • Intuitive Sales Management
  • Real-Time Sales Insights
  • Easy Setup
  • Real-Time Insights
Things to look out for
  • Integration limitations
  • Limited customization options
  • No built-in telephony
  • Pricing may vary
  • Complexity
  • Costly
  • Limited Features
  • Time-Consuming
Who is it for?
  • Contact Centre Teams
  • Sales and Marketing Teams
  • Content Creators
  • Customer Service Representatives
  • Marketing Professionals
  • Product Managers
  • Sales Teams
  • Small Business Owners
Features

Contact Centre Teams

Freshsales

Accelerate your revenue with context-driven sales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

Close deals faster with a 360° view of your customers

Get a complete view of your customer’s interactions to deliver personalized experiences. Leverage data to drive revenue.

Improve seller effectiveness by streamlining  your sales process

Have conversations with context, automate time-consuming tasks, and spend valuable time selling and not on mundane legwork.

Reduce IT complexity & cost with a comprehensive solution

Keep teams happy with a solution that is easy to implement, and easier to use. Increase adoption, reduce costs, and boost morale.

Focus on the best leads. Generate more opportunities.

Website prospects are the most engaged. Run chat campaigns, and turn your website into a lead generation machine.

Have conversations with context. Shorten your sales cycle.

Surface the best leads, communicate across a customer’s preferred channel, and personalize messages based on behavior.

Drive deals to closure, faster. Improve sales conversions with AI-powered insights.

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue.

Grow customer value with integrated sales and support.

Develop long-lasting relationships with customers. Enable sales and support to work together to help the customer seamlessly.

Help & Support

What is Freshworks CRM Sales Cloud?
Freshworks CRM Sales Cloud is a customer relationship management software designed to help businesses manage their sales processes efficiently. It offers a range of features such as lead management, contact management, deal management, email tracking, and more.
What are the key features of Freshworks CRM Sales Cloud?
Some of the key features of Freshworks CRM Sales Cloud include lead management, contact management, deal management, email tracking, appointment scheduling, call recording, and more.
How does Freshworks CRM Sales Cloud help businesses?
Freshworks CRM Sales Cloud helps businesses streamline their sales processes, manage customer interactions more effectively, and improve their overall sales performance. It provides businesses with a 360-degree view of their customers, enabling them to make data-driven decisions and improve customer engagement.
Can Freshworks CRM Sales Cloud be integrated with other tools?
Yes, Freshworks CRM Sales Cloud can be integrated with a range of third-party tools such as marketing automation software, accounting software, and more. It also offers a range of APIs that allow businesses to build custom integrations.
Is Freshworks CRM Sales Cloud easy to use?
Yes, Freshworks CRM Sales Cloud is designed to be user-friendly and easy to use. It has a simple and intuitive interface, and its features are easy to navigate and use.
What kind of businesses can benefit from Freshworks CRM Sales Cloud?
Freshworks CRM Sales Cloud is suitable for businesses of all sizes and industries, including startups, SMBs, and large enterprises. It is particularly useful for businesses that want to improve their sales processes and customer engagement.
What kind of customer support does Freshworks CRM Sales Cloud offer?
Freshworks CRM Sales Cloud offers a range of customer support options, including email support, phone support, and live chat support. It also has a comprehensive knowledge base and community forum where users can find answers to common questions.

Promoter.io

Promoter.io: A Comprehensive Customer Feedback Platform


Promoter.io is a comprehensive customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

It is designed to help businesses understand their customers better, improve customer experience, and increase customer loyalty.

Promoter.io is ideal for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

How Promoter.io Compares to Competitors


Promoter.io stands out from its competitors by offering a comprehensive customer feedback platform that is easy to use and highly customizable.

It also offers powerful analytics and reporting capabilities, as well as integration with other customer feedback platforms.

Additionally, Promoter.io is more affordable than many of its competitors, making it an attractive option for businesses of all sizes.

Help & Support

What is Promoter.io?
Promoter.io is a customer feedback platform that helps you measure and improve customer experience.
What features does Promoter.io offer?
Promoter.io offers a range of features including customer feedback surveys, customer segmentation, customer insights, and more.
What is Promoter.io?
Promoter.io is a customer feedback platform that helps you measure and improve customer experience.
How does Promoter.io help me measure customer experience?
Promoter.io helps you measure customer experience by collecting customer feedback and providing insights into customer sentiment and behavior.
What features does Promoter.io offer?
Promoter.io offers a range of features including customer feedback surveys, customer segmentation, customer insights, and more.
How does Promoter.io help me improve customer experience?
Promoter.io helps you improve customer experience by providing insights into customer sentiment and behavior, and helping you identify areas for improvement.
How does Promoter.io help me measure customer experience?
Promoter.io helps you measure customer experience by collecting customer feedback and providing insights into customer sentiment and behavior.
What types of customer feedback does Promoter.io collect?
Promoter.io collects customer feedback through surveys, customer interviews, and other methods.
How does Promoter.io help me improve customer experience?
Promoter.io helps you improve customer experience by providing insights into customer sentiment and behavior, and helping you identify areas for improvement.
What types of customer insights does Promoter.io provide?
Promoter.io provides insights into customer sentiment, customer behavior, customer preferences, and more.
What types of customer feedback does Promoter.io collect?
Promoter.io collects customer feedback through surveys, customer interviews, and other methods.
How does Promoter.io help me segment my customers?
Promoter.io helps you segment your customers by providing insights into customer sentiment and behavior, and helping you identify customer segments.
What types of customer insights does Promoter.io provide?
Promoter.io provides insights into customer sentiment, customer behavior, customer preferences, and more.
How does Promoter.io help me segment my customers?
Promoter.io helps you segment your customers by providing insights into customer sentiment and behavior, and helping you identify customer segments.

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