Why you should consider it
Freshworks CRM has helped businesses increase their sales revenue by up to 37% Freshworks CRM users have reported a 45% reduction in their sales cycle Sales reps using Freshworks CRM have seen an increase of up to 27% in their sales productivity	Sharpspring's Automation Platform Delivers a 15% Increase in Customer Retention Sharpspring's Automation Platform Drives a 20% Increase in Lead Conversion Rates Sharpspring's Automation Platform Generates a 10% Increase in Average Order Value
What are the benefits?
360-Degree Customer View Automated Sales Workflows Intuitive Sales Management Real-Time Sales Insights	Affordable Pricing Easy Setup Excellent Support Robust Features
Things to look out for
Integration limitations Limited customization options No built-in telephony Pricing may vary	Complex Setup Costly Pricing Limited Features Steep Learning Curve
Who is it for?
Contact Centre Teams Sales and Marketing Teams	Content Creators Digital Marketers Marketing Professionals Sales Professionals Small Business Owners
Features

Freshsales

Accelerate your revenue with context-driven sales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

Close deals faster with a 360° view of your customers

Get a complete view of your customer’s interactions to deliver personalized experiences. Leverage data to drive revenue.

Improve seller effectiveness by streamlining  your sales process

Have conversations with context, automate time-consuming tasks, and spend valuable time selling and not on mundane legwork.

Reduce IT complexity & cost with a comprehensive solution

Keep teams happy with a solution that is easy to implement, and easier to use. Increase adoption, reduce costs, and boost morale.

Focus on the best leads. Generate more opportunities.

Website prospects are the most engaged. Run chat campaigns, and turn your website into a lead generation machine.

• Use AI-powered Chatbots to chat with visitors in real-time 
• Capture visitor information with customizable Web Forms 
• Understand visitor intent. Track page visits and actions on your site.

Have conversations with context. Shorten your sales cycle.

Surface the best leads, communicate across a customer’s preferred channel, and personalize messages based on behavior.

• Understand interest and engagement levels with the Activity Timeline
• Focus on the best opportunities with Predictive Contact Scoring
• Communicate seamlessly across channels - Phone, Email, Chat, SMS

Drive deals to closure, faster. Improve sales conversions with AI-powered insights.

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue.

• Find the best deals to close with AI-based Deal Insights
• Collaborate across teams in real-time with Slack Integration
• Improve revenue predictability with Dynamic Forecasting

Grow customer value with integrated sales and support.

Develop long-lasting relationships with customers. Enable sales and support to work together to help the customer seamlessly.

• Bring sales and support functionalities together with the Freshdesk Integration
• Understand your customers inside-out with a 360° customer view
• Upsell and cross-sell to your customer base with automated sales campaigns

Help & Support

What is Freshworks CRM Sales Cloud?

Freshworks CRM Sales Cloud is a customer relationship management software designed to help businesses manage their sales processes efficiently. It offers a range of features such as lead management, contact management, deal management, email tracking, and more.

What are the key features of Freshworks CRM Sales Cloud?

Some of the key features of Freshworks CRM Sales Cloud include lead management, contact management, deal management, email tracking, appointment scheduling, call recording, and more.

How does Freshworks CRM Sales Cloud help businesses?

Freshworks CRM Sales Cloud helps businesses streamline their sales processes, manage customer interactions more effectively, and improve their overall sales performance. It provides businesses with a 360-degree view of their customers, enabling them to make data-driven decisions and improve customer engagement.

Can Freshworks CRM Sales Cloud be integrated with other tools?

Yes, Freshworks CRM Sales Cloud can be integrated with a range of third-party tools such as marketing automation software, accounting software, and more. It also offers a range of APIs that allow businesses to build custom integrations.

Is Freshworks CRM Sales Cloud easy to use?

Yes, Freshworks CRM Sales Cloud is designed to be user-friendly and easy to use. It has a simple and intuitive interface, and its features are easy to navigate and use.

What kind of businesses can benefit from Freshworks CRM Sales Cloud?

Freshworks CRM Sales Cloud is suitable for businesses of all sizes and industries, including startups, SMBs, and large enterprises. It is particularly useful for businesses that want to improve their sales processes and customer engagement.

What kind of customer support does Freshworks CRM Sales Cloud offer?

Freshworks CRM Sales Cloud offers a range of customer support options, including email support, phone support, and live chat support. It also has a comprehensive knowledge base and community forum where users can find answers to common questions.

---

SharpSpring

SharpSpring: A Comprehensive Marketing Automation Platform

SharpSpring is a comprehensive marketing automation platform designed to help businesses of all sizes increase their sales and marketing efficiency. It offers a wide range of features, including lead scoring, email marketing, website tracking, and more. With its intuitive user interface and powerful analytics, SharpSpring makes it easy to create and manage campaigns, track performance, and optimize results.

Who Should Use SharpSpring?

SharpSpring is ideal for businesses of all sizes, from small startups to large enterprises. It is especially useful for businesses that need to manage multiple campaigns and track performance across multiple channels. It is also a great choice for businesses that need to quickly and easily create and manage campaigns, track performance, and optimize results.

Key Benefits and Features

• Lead scoring and segmentation
• Email marketing
• Website tracking
• Campaign management
• Analytics and reporting
• Integrations with popular CRM and marketing tools

How Does SharpSpring Compare to Its Competitors?

SharpSpring stands out from its competitors in several ways. It offers a comprehensive set of features, including lead scoring, email marketing, website tracking, and more. It also has an intuitive user interface and powerful analytics, making it easy to create and manage campaigns, track performance, and optimize results. Additionally, SharpSpring offers integrations with popular CRM and marketing tools, making it easy to connect with other systems.

Help & Support

What is SharpSpring?

SharpSpring is a cloud-based marketing automation platform that helps businesses of all sizes increase leads and sales.

What features does SharpSpring offer?

SharpSpring offers a wide range of features, including email marketing, lead scoring, website tracking, social media management, and more.

What is SharpSpring?

SharpSpring is a cloud-based marketing automation platform that helps businesses of all sizes increase leads and sales.

How does SharpSpring work?

SharpSpring works by automating marketing tasks, such as email campaigns, lead scoring, and website tracking. This helps businesses save time and increase efficiency.

What types of businesses use SharpSpring?

SharpSpring is used by businesses of all sizes, from small businesses to large enterprises.

What features does SharpSpring offer?

SharpSpring offers a wide range of features, including email marketing, lead scoring, website tracking, social media management, and more.

How does SharpSpring work?

SharpSpring works by automating marketing tasks, such as email campaigns, lead scoring, and website tracking. This helps businesses save time and increase efficiency.

Does SharpSpring offer customer support?

Yes, SharpSpring offers 24/7 customer support via phone, email, and live chat.

What types of businesses use SharpSpring?

SharpSpring is used by businesses of all sizes, from small businesses to large enterprises.

How can I get started with SharpSpring?

You can get started with SharpSpring by signing up for a free trial. You can also contact our sales team for more information.

---