Compare Freshsales and SmartSuite Comparison
Freshsales Personalize engagement, shorten your sales cycle, and grow your business with Freshsales. Find out more Try Freshsales	SmartSuite Plan, track, and manage any type of work. Find out more Try SmartSuite
Try Freshsales	Try SmartSuite

Freshsales

Accelerate your revenue with context-driven sales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

Close deals faster with a 360° view of your customers

Get a complete view of your customer’s interactions to deliver personalized experiences. Leverage data to drive revenue.

Improve seller effectiveness by streamlining  your sales process

Have conversations with context, automate time-consuming tasks, and spend valuable time selling and not on mundane legwork.

Reduce IT complexity & cost with a comprehensive solution

Keep teams happy with a solution that is easy to implement, and easier to use. Increase adoption, reduce costs, and boost morale.

Focus on the best leads. Generate more opportunities.

Website prospects are the most engaged. Run chat campaigns, and turn your website into a lead generation machine.

• Use AI-powered Chatbots to chat with visitors in real-time 
• Capture visitor information with customizable Web Forms 
• Understand visitor intent. Track page visits and actions on your site.

Have conversations with context. Shorten your sales cycle.

Surface the best leads, communicate across a customer’s preferred channel, and personalize messages based on behavior.

• Understand interest and engagement levels with the Activity Timeline
• Focus on the best opportunities with Predictive Contact Scoring
• Communicate seamlessly across channels - Phone, Email, Chat, SMS

Drive deals to closure, faster. Improve sales conversions with AI-powered insights.

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue.

• Find the best deals to close with AI-based Deal Insights
• Collaborate across teams in real-time with Slack Integration
• Improve revenue predictability with Dynamic Forecasting

Grow customer value with integrated sales and support.

Develop long-lasting relationships with customers. Enable sales and support to work together to help the customer seamlessly.

• Bring sales and support functionalities together with the Freshdesk Integration
• Understand your customers inside-out with a 360° customer view
• Upsell and cross-sell to your customer base with automated sales campaigns

Help & Support

What is Freshworks CRM Sales Cloud?

Freshworks CRM Sales Cloud is a customer relationship management software designed to help businesses manage their sales processes efficiently. It offers a range of features such as lead management, contact management, deal management, email tracking, and more.

What are the key features of Freshworks CRM Sales Cloud?

Some of the key features of Freshworks CRM Sales Cloud include lead management, contact management, deal management, email tracking, appointment scheduling, call recording, and more.

How does Freshworks CRM Sales Cloud help businesses?

Freshworks CRM Sales Cloud helps businesses streamline their sales processes, manage customer interactions more effectively, and improve their overall sales performance. It provides businesses with a 360-degree view of their customers, enabling them to make data-driven decisions and improve customer engagement.

Can Freshworks CRM Sales Cloud be integrated with other tools?

Yes, Freshworks CRM Sales Cloud can be integrated with a range of third-party tools such as marketing automation software, accounting software, and more. It also offers a range of APIs that allow businesses to build custom integrations.

Is Freshworks CRM Sales Cloud easy to use?

Yes, Freshworks CRM Sales Cloud is designed to be user-friendly and easy to use. It has a simple and intuitive interface, and its features are easy to navigate and use.

What kind of businesses can benefit from Freshworks CRM Sales Cloud?

Freshworks CRM Sales Cloud is suitable for businesses of all sizes and industries, including startups, SMBs, and large enterprises. It is particularly useful for businesses that want to improve their sales processes and customer engagement.

What kind of customer support does Freshworks CRM Sales Cloud offer?

Freshworks CRM Sales Cloud offers a range of customer support options, including email support, phone support, and live chat support. It also has a comprehensive knowledge base and community forum where users can find answers to common questions.

SmartSuite

Plan, track, and manage any type of work

One Platform to Manage Work SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage any workflow - whether it be a project, an ongoing process or routine everyday tasks.
Manage Any Project With SmartSuite, you can manage projects of any size. Track tasks and milestones, assign owners, add time estimates, deadlines and hours worked as needed. View dashboards and timeline reports to make sure everything is on track.
Manage Any Process Use a single platform to manage any business process in your organization.  Sales, HR, Marketing, Product, Operations, GRC and so many more.  The processes we can support are only limited by your imagination.

Help & Support

What features does SmartSuite offer?

SmartSuite offers a range of features including project management, customer relationship management, financial management, and analytics.

What platforms does SmartSuite support?

SmartSuite is available for Windows, Mac, iOS, and Android devices.

Does SmartSuite offer a free trial?

Yes, SmartSuite offers a free 14-day trial for all users.

Does SmartSuite offer customer support?

Yes, SmartSuite offers 24/7 customer support via phone, email, and live chat.

Does SmartSuite offer integration with other software?

Yes, SmartSuite offers integration with a range of third-party software, including Salesforce, QuickBooks, and Microsoft Office.

What is SmartSuite?

SmartSuite is a suite of software tools designed to help businesses manage their operations more efficiently.