Compare Aloware and Freshworks Comparison
Aloware Contact center software for inside sales teams. Turn more leads into deals with Aloware. Find out more Try Aloware	Freshworks Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life. Find out more Try Freshworks
Try Aloware	Try Freshworks

Aloware

Contact center software for inside sales teams. Turn more leads into deals with Aloware.

Aloware handles smart routing and autoresponders to make sure every new lead is attended to. Find customer information and touchpoints in one place for easy reference in calls and other follow-up efforts.

Scrape webpages for contacts and enroll leads to Power Dialer in seconds. Automate voicemail drops, and focus your energy on actual conversations. Leverage text campaigns to get your brand in front of more customers.

Empower your sales team to build longer-lasting customer relationships. Stay on top of every account, and cover all channels with Aloware’s phone system plugged into CRMs like HubSpot, Zoho, Pipedrive, and more.

Best phone system for your CRM Say goodbye to manual logs and data entry. Have a phone system that works in complete sync with your CRM. Nurture your leads with calls and texts built to work natively with HubSpot, Zoho, Pipedrive, and more!
Connect with 200 leads a day Dial a list of leads with one click using a TCPA-compliant Power Dialer. Automatically drop voicemails, skip bad numbers, and use local numbers to increase connection rates by up to 30%.
Harness the power of SMS/MMS Let customers reach you in the channel they prefer and experience up to 90% open rates. Text live with your customers from your computer. Boost engagements with SMS/MMS campaigns perfect for promotions and updates.
Autopilot for lead engagement From autoresponders to lead nurturing campaigns, Aloware has you covered. Add calls and texts to your automated sequences, and design truly omnichannel campaigns that can run for you for weeks to maximize your lists.

Freshworks

Best-in-class customer and employee engagement - a software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life.

With Freshworks CRM, powered by Freddy AI, discover the best leads, boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.

Top features:

• Understand visitor intent. Track page visits and even actions on your site.
• Chat in real-time with website visitors using AI-powered chatbots
• Build custom web forms and automatically capture visitor information
• Tailor email campaigns and generate cost-effective leads for sales
• Get a 360° view of a customer. Capture all customer interactions in one place
• Freddy AI identifies your best leads - the ones that are most likely to convert
• Set up welcome emails or personalized journeys based on actions
• Communicate across Phone, Email, Whatsapp, Chat
• See your deals move, stagewise. Review and act on deals you need to close.
• Freddy AI analyzes every deal and helps you with insights and next best actions
• Create an accurate AI-powered forecast and help the sales team take action
• Collaborate on Slack across departments to close deals faster
• Categorize customers based on engagement score. Target messages to boost LTV
• Bring sales and support together through the Freshdesk integration
• Proactively surface insights and actions to help your customers grow