Compare Freshworks and Keap Comparison
Freshworks Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life. Find out more Try Freshworks	Keap Keap helps 125,000+ businesses achieve their goals with CRM and sales and marketing automation. Find out more Try Keap
Try Freshworks	Try Keap

Freshworks

Best-in-class customer and employee engagement - a software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life.

With Freshworks CRM, powered by Freddy AI, discover the best leads, boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.

Top features:

• Understand visitor intent. Track page visits and even actions on your site.
• Chat in real-time with website visitors using AI-powered chatbots
• Build custom web forms and automatically capture visitor information
• Tailor email campaigns and generate cost-effective leads for sales
• Get a 360° view of a customer. Capture all customer interactions in one place
• Freddy AI identifies your best leads - the ones that are most likely to convert
• Set up welcome emails or personalized journeys based on actions
• Communicate across Phone, Email, Whatsapp, Chat
• See your deals move, stagewise. Review and act on deals you need to close.
• Freddy AI analyzes every deal and helps you with insights and next best actions
• Create an accurate AI-powered forecast and help the sales team take action
• Collaborate on Slack across departments to close deals faster
• Categorize customers based on engagement score. Target messages to boost LTV
• Bring sales and support together through the Freshdesk integration
• Proactively surface insights and actions to help your customers grow

Keap

Keap helps 125,000+ businesses achieve their goals with CRM and sales and marketing automation.

CRM

Keap’s client management system improves organization, increases efficiency, and delights your clients every step of the way. Let the software handle the follow-up and get you paid while you focus on providing great service.

Sales Pipeline

Track and manage your leads and clients throughout the entire sales process with one single view. Track opportunities from stage to stage based on specific actions.

Sales and Marketing Automation

Use the powerful Advanced Automations to automatically nurture leads to paying clients. Send personalized messages based on key actions, tags, and events. Or use Easy Automation to set up quick, pre-built campaigns to save you time.

Appointments

Let your leads schedule meetings with you online using Appointments. Easily make schedule adjustments and never miss a meeting.

Quotes and Payments

Make it easy for customers to choose you and pay you. Collect payment through WePay, PayPal and Stripe.

Integrations

Be more efficient and productive by connecting your data, applications, and devices from across your business. All your favourites including Gmail, Outlook, Zapier and Quickbooks are readily available.