Compare Freshworks and PipeDrive Comparison
Freshworks Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life. Find out more Try Freshworks	PipeDrive Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business. Find out more Try PipeDrive
Try Freshworks	Try PipeDrive

Freshworks

Best-in-class customer and employee engagement - a software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life.

With Freshworks CRM, powered by Freddy AI, discover the best leads, boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.

Top features:

• Understand visitor intent. Track page visits and even actions on your site.
• Chat in real-time with website visitors using AI-powered chatbots
• Build custom web forms and automatically capture visitor information
• Tailor email campaigns and generate cost-effective leads for sales
• Get a 360° view of a customer. Capture all customer interactions in one place
• Freddy AI identifies your best leads - the ones that are most likely to convert
• Set up welcome emails or personalized journeys based on actions
• Communicate across Phone, Email, Whatsapp, Chat
• See your deals move, stagewise. Review and act on deals you need to close.
• Freddy AI analyzes every deal and helps you with insights and next best actions
• Create an accurate AI-powered forecast and help the sales team take action
• Collaborate on Slack across departments to close deals faster
• Categorize customers based on engagement score. Target messages to boost LTV
• Bring sales and support together through the Freshdesk integration
• Proactively surface insights and actions to help your customers grow

PipeDrive

Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business.

Pipedrive is a customer relationship management (CRM) software designed to help small business teams manage their sales pipeline. It offers a range of features to help teams stay organised and close more deals.

Here are 10 ways small businesses might benefit using PipeDrive:

• Organised sales pipeline: PipeDrive provides an easy-to-use interface to help teams keep track of their sales pipeline and prioritize tasks.
• Real-time data: PipeDrive provides real-time data on sales performance, allowing teams to make informed decisions quickly.
• Automation: PipeDrive automates many of the tedious tasks associated with sales, such as follow-up emails and reminders.
• Integrations: PipeDrive integrates with a range of third-party applications, such as email marketing and accounting software.
• Analytics: PipeDrive provides detailed analytics to help teams track their performance and identify areas for improvement.
• Collaboration: PipeDrive allows teams to collaborate on deals and share information in real-time.
• Customization: PipeDrive allows teams to customize their sales pipeline to fit their specific needs.
• Mobile access: PipeDrive offers a mobile app, allowing teams to access their data on the go.
• Customer support: PipeDrive provides customer support to help teams get the most out of the software.
• Affordable pricing: PipeDrive offers affordable pricing plans for small business teams.

PipeDrive is a great tool for small business teams looking to streamline their sales process. It can be used by a variety of organisations, including:

• Retailers
• Marketing agencies
• Consultants
• Software companies
• Real estate agents
• Recruitment agencies
• Manufacturers
• Freelancers

Set up your pipeline Create the stages of your sales funnel or use an existing template. Add your deals or import them automatically from a spreadsheet or CRM.
Track progress Get automatic alerts and reminders to keep deals on track. Sales forecasts update every time you move a deal down the funnel.
Automate growth Review analytics and use AI technology to help you identify opportunities to close more sales. Automate routine tasks and admin work.

Help & Support

What is Pipedrive?

Pipedrive is a sales CRM and pipeline management software that helps you to stay organized and focus on actions that matter.

What features does Pipedrive offer?

Pipedrive offers a range of features including contact management, deal tracking, task automation, reporting, and more.

How does Pipedrive help me close more deals?

Pipedrive helps you to stay organized and focused on the actions that matter most. It also provides insights into your sales process, so you can identify areas for improvement and close more deals.

What platforms does Pipedrive support?

Pipedrive is available on web, iOS, and Android platforms.

Does Pipedrive offer a free trial?

Yes, Pipedrive offers a 14-day free trial.

Does Pipedrive integrate with other software?

Yes, Pipedrive integrates with a range of other software, including Gmail, Outlook, Zapier, and more.