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Compare GetFeedback and SurveyMonkey

Comparison

GetFeedback Logo

GetFeedback

The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most. Find out more
Try GetFeedback
SurveyMonkey Logo

SurveyMonkey

Use SurveyMonkey to drive your business forward by using a free online survey tool to capture the voices and opinions of the people who matter most to you. Find out more
Try SurveyMonkey
Try GetFeedbackTry SurveyMonkey
Why you should consider it
  • Automate Workflows
  • Easy to Use
  • Real-Time Insights
  • Easy to Use
  • Fast Results
  • Powerful Insights
What are the benefits?
  • Beautiful Reports
  • Easy-to-Use
  • Powerful Integrations
  • Real-Time Insights
  • Accurate Results
  • Easy Surveys
  • Powerful Analysis
  • Real-Time Insights
Things to look out for
  • Lacks advanced features
  • Limited customization options
  • No Mobile App
  • Pricing is high
Who is it for?
  • Account Managers
  • Administrative Managers
  • Branch Managers
  • Brand Managers
  • Managers and Leaders
  • Contact Centre Teams
  • Customer Service Managers
  • Hotel Managers
  • Marketing Agencies
  • Marketing Managers
  • Office Managers
  • Operations Managers
  • Product Managers
  • Property Managers
  • Real Estate Agencies
  • Risk Managers
  • Sales and Marketing Teams
  • Sales Managers
  • Leisure, Travel & Tourism Industry
  • Accounting Firms
  • Administrative Managers
  • Branch Managers
  • Brand Managers
  • Business Analysts
  • Managers and Leaders
  • Content Marketing Managers
  • Contact Centre Teams
  • Customer Service Managers
  • Digital Marketing Managers
  • Education Services
  • Finance Managers
  • Marketing Agencies
  • Marketing Communications Managers
  • Marketing Managers
  • Marketing Research Analysts
  • Office Managers
  • Operations Managers
  • Researchers
  • Risk Managers
Features

Account Managers

GetFeedback

Get the agility needed to build better experiences across the customer journey.

Launch in minutes, scale in days

Access survey templates for NPS ®, CES, CSAT, Digital and Purchase Experience, and more
Make it easy to give feedback anywhere, on any device with mobile-optimized, fully branded surveys
Close the loop faster with real-time alerts and automatically push feedback into the tools you already use

Help & Support

Can I customize the look and feel of my surveys?
Yes, GetFeedback offers a range of customization options, including the ability to add your own branding, change the survey layout, and add custom CSS.
How can I distribute my surveys?
GetFeedback offers a range of distribution options, including email, social media, and web links. You can also embed surveys directly into your website or app.
Can I analyze survey results in real-time?
Yes, GetFeedback provides real-time analytics and reporting, allowing you to track survey responses and analyze the data as it comes in.
Is GetFeedback secure?
Yes, GetFeedback is fully compliant with industry-standard security protocols, including SSL encryption and SOC 2 Type II certification.
Does GetFeedback integrate with other tools?
Yes, GetFeedback integrates with a range of other tools, including Salesforce, Marketo, and Slack, to name a few.
What kind of support does GetFeedback offer?
GetFeedback offers a range of support options, including email support, live chat, and a comprehensive knowledge base.
What is GetFeedback?
GetFeedback is a cloud-based survey software designed to help businesses create and conduct surveys to gather feedback from customers and employees.
What types of surveys can I create with GetFeedback?
GetFeedback allows you to create a variety of surveys, including customer satisfaction surveys, employee engagement surveys, market research surveys, and more.

SurveyMonkey
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