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Compare GetFeedback and TeamSupport

Comparison

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GetFeedback

The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most. Find out more
Try GetFeedback

TeamSupport

Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business. Find out more
Try TeamSupport
Try GetFeedbackTry TeamSupport
Why you should consider it
  • Automate Workflows
  • Easy to Use
  • Real-Time Insights
  • TeamSupport's Customers Have Experienced a 20% Increase in Customer Satisfaction
  • TeamSupport's Customers Have Experienced a 30% Reduction in Support Costs
  • TeamSupport's Customers Have Seen a 25% Increase in First Contact Resolution
What are the benefits?
  • Beautiful Reports
  • Easy-to-Use
  • Powerful Integrations
  • Real-Time Insights
  • Customizable Interface
  • Easy Setup
  • Integrated Analytics
  • Real-Time Support
Things to look out for
  • Lacks advanced features
  • Limited customization options
  • No Mobile App
  • Pricing is high
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Account Managers
  • Administrative Managers
  • Branch Managers
  • Brand Managers
  • Managers and Leaders
  • Contact Centre Teams
  • Customer Service Managers
  • Hotel Managers
  • Marketing Agencies
  • Marketing Managers
  • Office Managers
  • Operations Managers
  • Product Managers
  • Property Managers
  • Real Estate Agencies
  • Risk Managers
  • Sales and Marketing Teams
  • Sales Managers
  • Leisure, Travel & Tourism Industry
  • Customer Service Representatives
  • Help Desk Technicians
  • Product Managers
  • Quality Assurance Engineers
  • Software Developers
  • Technical Support Specialists
Features

Account Managers

GetFeedback

Get the agility needed to build better experiences across the customer journey.

Launch in minutes, scale in days

Access survey templates for NPS ®, CES, CSAT, Digital and Purchase Experience, and more
Make it easy to give feedback anywhere, on any device with mobile-optimized, fully branded surveys
Close the loop faster with real-time alerts and automatically push feedback into the tools you already use

Help & Support

Can I customize the look and feel of my surveys?
Yes, GetFeedback offers a range of customization options, including the ability to add your own branding, change the survey layout, and add custom CSS.
How can I distribute my surveys?
GetFeedback offers a range of distribution options, including email, social media, and web links. You can also embed surveys directly into your website or app.
Can I analyze survey results in real-time?
Yes, GetFeedback provides real-time analytics and reporting, allowing you to track survey responses and analyze the data as it comes in.
Is GetFeedback secure?
Yes, GetFeedback is fully compliant with industry-standard security protocols, including SSL encryption and SOC 2 Type II certification.
Does GetFeedback integrate with other tools?
Yes, GetFeedback integrates with a range of other tools, including Salesforce, Marketo, and Slack, to name a few.
What kind of support does GetFeedback offer?
GetFeedback offers a range of support options, including email support, live chat, and a comprehensive knowledge base.
What is GetFeedback?
GetFeedback is a cloud-based survey software designed to help businesses create and conduct surveys to gather feedback from customers and employees.
What types of surveys can I create with GetFeedback?
GetFeedback allows you to create a variety of surveys, including customer satisfaction surveys, employee engagement surveys, market research surveys, and more.

TeamSupport

TeamSupport is a comprehensive customer support software designed to help businesses manage customer service inquiries and issues.

It provides a range of features and tools to help businesses streamline their customer service operations, including ticketing, knowledge base, customer feedback, and analytics.

It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Who Should Use TeamSupport?

TeamSupport is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage a large volume of customer inquiries and issues.

How Does TeamSupport Compare to Its Competitors?

TeamSupport is one of the most comprehensive customer support software solutions on the market. It offers a range of features and tools to help businesses streamline their customer service operations.

It is also highly customizable and can be tailored to meet the specific needs of any business. In comparison to its competitors, TeamSupport is more affordable and offers more features and tools.

Help & Support

What is TeamSupport?
TeamSupport is a customer support software designed to help teams collaborate and provide better customer service.
What features does TeamSupport offer?
TeamSupport offers a range of features including ticketing, customer service automation, customer feedback, knowledge base, and more.
How does TeamSupport help teams collaborate?
TeamSupport helps teams collaborate by providing a centralized platform for customer service, allowing teams to easily share information and work together to provide better customer service.
What type of customer service automation does TeamSupport offer?
TeamSupport offers a range of customer service automation features including automated ticket routing, automated ticket assignment, and automated customer feedback.
Does TeamSupport offer a mobile app?
Yes, TeamSupport offers a mobile app for iOS and Android devices, allowing users to access their customer service data on the go.
Does TeamSupport offer a free trial?
Yes, TeamSupport offers a free 14-day trial, allowing users to test out the software before committing to a subscription.
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