Compare GrooveHQ and Immerss Comparison
GrooveHQ Groove is the Shared Inbox for small businesses looking for an alternative to Email. Find out more Try GrooveHQ	Immerss See how digital clienteling and live shopping will improve your business on all fronts. Find out more Try Immerss
Try GrooveHQ	Try Immerss

GrooveHQ

GrooveHQ is a customer service software designed to help small businesses manage customer service inquiries and support tickets. It is a cloud-based platform that allows businesses to easily manage customer inquiries, track customer conversations, and provide customer support.

GrooveHQ also offers a range of features such as automated customer service, customer segmentation, and analytics.

Who Should Use GrooveHQ?

GrooveHQ is ideal for small businesses that need to manage customer service inquiries and support tickets. It is also suitable for businesses that need to provide customer support and segment customers.

Key Benefits and Features

• Automated customer service
• Customer segmentation
• Analytics
• Integrations with other software
• Easy to use interface

How Does GrooveHQ Compare to Its Competitors?

GrooveHQ is a competitive customer service software that offers a range of features and benefits. It is easy to use and integrates with other software.

It also offers customer segmentation and analytics. Compared to its competitors, GrooveHQ is more affordable and offers more features.

Help & Support

What is Groove?

Groove is a customer service software that helps you provide better customer service and support.

What features does Groove offer?

Groove offers a range of features, including ticketing, customer self-service, knowledge base, live chat, and more.

How do I get started with Groove?

Getting started with Groove is easy. Just sign up for a free trial and you'll be able to start using Groove right away.

What type of customer service does Groove provide?

Groove provides a range of customer service features, including ticketing, customer self-service, knowledge base, live chat, and more.

Does Groove offer any integrations?

Yes, Groove offers a range of integrations with popular third-party services, such as Slack, Zendesk, Salesforce, and more.

Does Groove offer any support?

Yes, Groove offers a range of support options, including email, phone, and live chat.

Immerss

See how digital clienteling and live shopping will improve your business on all fronts.

You’re in total control with events shown right on your website and all sales tracked. 
It’s like having your own branded QVC channel.

Take the leap into live shoppable events with Immerss and put your brand at the forefront of this booming sales channel.

Live stream, entertain, and interact with your customers to boost sales.

Restore the missing human element to ecommerce and guide your online shoppers all the way to checkout.

This virtual in-store experience will make a lasting impression on your customers while making a big impact on your bottom line.

Customers are likely to buy more if given helpful, timely advice. Immerss Clienteling enables retail associates to give customers the support they need to make purchases,   improving the customer experience and increasing brand loyalty.
Live stream, entertain, and interact with your customers to boost sales. Enable your viewers to add-to-cart and complete  the purchase without leaving the show.