Compare Happyfox and Monday.com

Comparison

Happyfox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo Find out more
Monday.com Logo

Monday.com

Highly effective teams choose monday.com to manage their work. Find out more
Get it nowGet it now
Why you should get it now
  • HappyFox has a 4.8/5 star rating on G2 Crowd.
  • HappyFox has helped over 10,000 customers improve their customer service.
  • HappyFox has saved customers over $1 million in customer service costs.
  • No credit card needed
  • Trusted by 152K+ customers worldwide
  • Unlimited time on Free plan
What are the benefits?
  • Affordable
  • Customizable
  • Easy Setup
  • User Friendly
  • Automations
  • Friendly interface
  • Share with guests
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
  • Few CRM features
Who is it for?
  • Business Owners
  • Customer Service Representatives
  • Help Desk Technicians
  • IT Professionals
  • Marketing Professionals
  • Managers and Leaders
  • Contact Centre Teams
  • Technology Providers and Consultants
  • Marketing Agencies
  • Recruitment Agencies
  • Small Business Owners
  • Startup Companies
Features
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Business Owners

Happyfox

HappyFox is a comprehensive help desk solution designed to help businesses manage customer service inquiries and support tickets.

It offers a range of features, including ticketing, customer service automation, customer feedback, and reporting. It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

How it Compares with Competitors

HappyFox is a comprehensive help desk solution that offers a range of features, including ticketing, customer service automation, customer feedback, and reporting.

It is competitively priced and offers a range of plans to suit businesses of all sizes. It is also easy to use and has a user-friendly interface.

Help & Support

What platforms does HappyFox support?
HappyFox supports web, mobile, and desktop platforms.
Does HappyFox offer a free trial?
Yes, HappyFox offers a 14-day free trial for all plans.
Does HappyFox offer customer support?
Yes, HappyFox offers 24/7 customer support via email, phone, and live chat.
Does HappyFox integrate with other software?
Yes, HappyFox integrates with a range of third-party software including Salesforce, Zendesk, Slack, and more.
What is HappyFox?
HappyFox is a customer support software that helps businesses manage customer inquiries, feedback, and support requests.
What features does HappyFox offer?
HappyFox offers a range of features including ticketing, live chat, knowledge base, customer feedback, and more.

Monday.com

Highly effective teams choose monday.com to manage their work.

Monday.com is a powerful project management tool that helps teams of all sizes stay organised and on track. It offers a wide range of features, including task management, resource management, and collaboration tools.

It also provides a visual dashboard to help teams stay on top of their projects. Monday.com is easy to use and can be customized to fit the needs of any team.

Benefits of Monday.com

It's great for these types of business models

Help & Support

Is Monday.com a PPM Tool?

Monday.com can deliver all the benefits of a PPM platform and more. So if you're ready to supercharge your portfolio management capability, try monday.com for free!

Is Monday.com a Project Management Tool?

Anyone can use monday.com to manage any type of project, but it can also be used as a CRM, to manage ad campaigns, to track bugs, to manage customer projects, and to manage video production.

Can you use Monday as a CRM?

Anyone can use monday.com to manage any type of project, but it can also be used as a CRM, to manage ad campaigns, to track bugs, to manage customer projects, and to manage video production.

Is Monday like Jira?

Anyone can use monday.com to manage any type of project, but it can also be used as a CRM, to manage ad campaigns, to track bugs, to manage customer projects, and to manage video production.

What is monday.com?

monday.com is a versatile Work OS that powers teams to organize, structure, and streamline all programs, projects, and processes with confidence. Through monday.com, you can use building blocks – such as boards, views, charts, automations, and integrations – to create custom workflow apps to run processes, projects and everyday work. 

Why should I use monday.com?

monday.com is the most versatile project management software you’ll find on the market. You can use the platform to manage all of your projects, and also use it as a CRM, to manage your ad campaigns, track bugs, and manage video production. We’ve found teams use it for just about anything: from teachers planning their lessons to engineers building airplanes.

Can I change my monday.com plan?

You can make changes to your plan at any time by changing your plan type and adding/removing users (note that post the refund period, we offer no refunds for downgrades). To change your plan, simply go into the admin section, and click on the billing option. From there, click on “change plan,” pick your desired plan, and enjoy!

What does monday.com integrate with?

monday.com allows you to seamlessly integrate all of your favorite tools. You can aggregate data from multiple apps into monday.com, and centralize all your team’s work in one place. Some notable integrations include Slack, Google Suite,  Mailchimp, Zoom, Salesforce, Microsoft Teams, Excel and many more. 

Read more about integrations

Does monday.com support subtasks?

monday.com supports subtasks by breaking down items created within monday.com boards into smaller items. Users can create multiple sub-items, organized by different verticals, all while housed under a single item. You will be able to assign sub-item owners, deadlines, due dates, and more, so everyone knows exactly how they can contribute to their team’s goals. 

Read more about subtasks

Is monday.com HIPAA compliant?

Yes, monday.com complies with the Health Insurance Portability and Accountability Act (HIPAA).

Read more...
How long is monday.com trial?

monday.com’s trial is for a period of 14 days. Once your trial expires, you may purchase a monday.com subscription. View all the different plans here.

Can I import an excel document into monday.com?

You can transform all of the data from your Excel spreadsheet into a monday.com board! When importing your Excel data into your monday.com board, first click your profile picture and select “import data.” You can then choose to either drag and drop any of your Excel files into the pop-up in the center of the screen, or you can click to browse your documents and select your spreadsheet of choice. 

Read more about Excel exporting and importing

Does monday.com offer templates?

You can utilize your own boards as templates from your monday.com account. There are a number of templates that you can choose from as well as customize your own! 

Read more about monday.com’s templates

Does monday.com have a Gantt chart?

monday.com offers its own version of a Gantt chart, referred to as the “timeline view.” Using the timeline view, you can manage your team’s workload in a visual and intuitive way.

Read more about the timeline view

Is monday.com free for students?

monday.com has a free student program which offers great opportunities for many students and student organizations worldwide. University/college students, student organizations, fraternities, and sororities can all join the student program here.

What are monday.com dashboards?

Dashboards are here to facilitate your workflow, and make sure you stay up-to-date on what’s happening in multiple boards. Create summaries, reports, and get a high-level view of everything that is important to you! Select and organize groups from multiple boards in one dashboard. Centralize your data in one workspace, and use our widgets to have all the tools and information you need in one view. 

Read more about the dashboards

Can I integrate my email with monday.com?

You can integrate your email with monday.com! Transform any email from your Google or Outlook account into action items, to keep everyone aligned! 

Which monday.com plan is right for me?

Each organization is unique and requires specific features to support its workflows and projects. For this reason, Monday offers a 14-day free pro trial. Here, you can check out different features, and make an informed decision (with no credit card required!) 

Does monday.com have automations?

Yes, monday.com supports automations. Automations are combinations of triggers and actions, in which you customize to suit your exact needs. Let’s walk through an easy example: when {status} is {something}, {notify} {someone} {every time period}.

Read more about monday.com automation

What is Monday.com and how does it work?

Monday.com is probably the most versatile tool you'll find.

Anyone can use monday.com to manage any type of project, but it can also be used as a CRM, to manage ad campaigns, to track bugs, to manage customer projects, and to manage video production.

What is Monday.com used for?

Anyone can use monday.com to manage any type of project, but it can also be used as a CRM, to manage ad campaigns, to track bugs, to manage customer projects, and to manage video production.


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