Compare Happyfox and Trainual

Comparison

Happyfox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo Find out more
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Trainual

The easiest way to train and grow your team. Find out more
Try HappyfoxTry Trainual
Why you should consider it
  • HappyFox has a 4.8/5 star rating on G2 Crowd.
  • HappyFox has helped over 10,000 customers improve their customer service.
  • HappyFox has saved customers over $1 million in customer service costs.
What are the benefits?
  • Affordable
  • Customizable
  • Easy Setup
  • User Friendly
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Customer Service Representatives
  • Help Desk Technicians
  • IT Professionals
  • Marketing Professionals
  • Small Business Owners
  • Contact Centre Teams
  • Small Business Owners
  • Startup Companies
Features
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Customer Service Representatives

Happyfox

HappyFox is a comprehensive help desk solution designed to help businesses manage customer service inquiries and support tickets.

It offers a range of features, including ticketing, customer service automation, customer feedback, and reporting. It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

How it Compares with Competitors

HappyFox is a comprehensive help desk solution that offers a range of features, including ticketing, customer service automation, customer feedback, and reporting.

It is competitively priced and offers a range of plans to suit businesses of all sizes. It is also easy to use and has a user-friendly interface.

Help & Support

What platforms does HappyFox support?
HappyFox supports web, mobile, and desktop platforms.
Does HappyFox offer a free trial?
Yes, HappyFox offers a 14-day free trial for all plans.
Does HappyFox offer customer support?
Yes, HappyFox offers 24/7 customer support via email, phone, and live chat.
Does HappyFox integrate with other software?
Yes, HappyFox integrates with a range of third-party software including Salesforce, Zendesk, Slack, and more.
What is HappyFox?
HappyFox is a customer support software that helps businesses manage customer inquiries, feedback, and support requests.
What features does HappyFox offer?
HappyFox offers a range of features including ticketing, live chat, knowledge base, customer feedback, and more.

Trainual

The Easiest Way To Train And Grow Your Team

One playbook for every process, policy and procedure in your business so you can onboard and train faster.

Use 150+ templates to get started

Building your playbook takes time. But it takes less time when you start with Trainual’s templates and process playbooks for your policies and procedures.

Find your how-tos and need-to-knows, faster

Save your team hours every week by making all your company knowledge instantly accessible, searchable, and trackable using Trainual’s iOS/Android apps, Chrome extension, and web platform.

Easy, consistent step-by-step employee training

Document how it’s done with Trainual and you’ll only have to explain it once. That training becomes infinitely repeatable and scalable for every role that needs to know it, and nothing slips through the cracks.

Build tests to boost accountability

How can you be sure someone knows the right way to do something, even when they’re working from home? Build simple tests.

Automate onboarding and even make it fun

Associate content by role or team to automate the process. Plus embed content like videos and GIFs from over 700 integrations to make onboarding and training more engaging.

Trainual connects to all your favourite work apps

Works with the ecosystem of apps and software you use every day to boost productivity and automate time-consuming processes while onboarding and training.


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