Compare Happyfox and WHALE

Comparison

Happyfox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo Find out more

WHALE

Build a central source of truth for all your processes, SOPs, and best practices — so you can onboard, train, and get everyone on the same page with Whale. Find out more

Why you should consider it
HappyFox has a 4.8/5 star rating on G2 Crowd. HappyFox has helped over 10,000 customers improve their customer service. HappyFox has saved customers over $1 million in customer service costs.
What are the benefits?
Affordable Customizable Easy Setup User Friendly
Things to look out for
Costs Integrations Security Support
Who is it for?
Customer Service Representatives Help Desk Technicians IT Professionals Marketing Professionals Small Business Owners	Account Managers Brand Managers Managers and Leaders Contact Centre Teams Customer Service Managers Marketing Agencies Office Managers Operations Managers Sales and Marketing Teams Sales Managers Small Business Owners
Features

Happyfox

HappyFox is a comprehensive help desk solution designed to help businesses manage customer service inquiries and support tickets.

It offers a range of features, including ticketing, customer service automation, customer feedback, and reporting. It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Ticketing: HappyFox allows businesses to create, manage, and track customer service tickets.
Customer Service Automation: Automate customer service processes to save time and improve customer satisfaction.
Customer Feedback: Collect customer feedback to gain insights into customer experience.
Reporting: Generate reports to track customer service performance.

How it Compares with Competitors

HappyFox is a comprehensive help desk solution that offers a range of features, including ticketing, customer service automation, customer feedback, and reporting.

It is competitively priced and offers a range of plans to suit businesses of all sizes. It is also easy to use and has a user-friendly interface.

Help & Support

What platforms does HappyFox support?: HappyFox supports web, mobile, and desktop platforms.
Does HappyFox offer a free trial?: Yes, HappyFox offers a 14-day free trial for all plans.
Does HappyFox offer customer support?: Yes, HappyFox offers 24/7 customer support via email, phone, and live chat.
Does HappyFox integrate with other software?: Yes, HappyFox integrates with a range of third-party software including Salesforce, Zendesk, Slack, and more.
What is HappyFox?: HappyFox is a customer support software that helps businesses manage customer inquiries, feedback, and support requests.
What features does HappyFox offer?: HappyFox offers a range of features including ticketing, live chat, knowledge base, customer feedback, and more.

WHALE

Cut employee onboarding time in half Streamline and automate your new hire onboarding and training. With Whale, knowledge finds the right person at the right time.
Out of your head and into a single source of truth Centralize your processes, procedures and more across the organization within Whale so employees always have a single reference point for the answers they need.
Reinforce content in your ERP, CRM, Email and more Surface your processes, best practices, and tool training in the apps your team already uses with the Whale Web Extension.
Start from a template - Modify however you want Creating documentation shouldn’t be hard! 75+ templates and a powerful editor make it easy to get knowledge out of your experts’ heads and into a simple and visually attractive hub.