Why you should consider it |
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| - LiveChat has an average response time of 23 seconds
- LiveChat has been used to handle over 1 billion chats
- LiveChat has over 30,000 customers in 150+ countries
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What are the benefits? |
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- Easy Invoicing
- Time Tracking
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Things to look out for |
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- Limited integrations available
- Pricing can be high
| - Limited integrations available
- May require technical expertise
- No free plan available
- Pricing can be high
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Who is it for? |
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- Accountants
- Consultants
- Entrepreneurs
- Finance teams
- Freelancers
- Project Managers
- Remote Workers
- Small Business Owners
- Team Leaders
| - Service Providers
- Small Business Owners
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Features |
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Harvest
GetHarvest.com
Summary
GetHarvest.com is a time tracking and invoicing software for businesses and freelancers.
It helps users manage their time, track billable hours, and generate invoices in a simple and efficient way.
Who should use it?
- Small to medium-sized businesses
- Freelancers
- Consultants
- Creative agencies
Key Benefits and Features
- Time tracking: users can easily track their time and expenses with Harvest's intuitive interface.
- Invoicing: Harvest allows users to create professional invoices and send them to clients with just a few clicks.
- Project management: users can manage their projects and collaborate with team members in one place.
- Integrations: Harvest integrates with popular tools such as Trello, Asana, and QuickBooks.
- Reports: users can generate reports to see how much time they've spent on each project and task, and how much they've earned.
Competitors
- Toggl
- TimeCamp
- Paymo
- FreshBooks
Overall, GetHarvest.com is a great tool for businesses and freelancers who want to streamline their time tracking and invoicing processes.
Its intuitive interface, project management features, and integrations make it a top choice in the market.
Help & Support
What is Harvest?
Harvest is a time tracking and invoicing tool designed for small businesses and freelancers. It helps you track time spent on projects and create professional invoices for your clients.
How does Harvest work?
Harvest works by allowing you to track time spent on projects using a timer or by manually entering time. You can then use this data to create invoices for your clients, which can be customized with your branding and payment terms.
What features does Harvest offer?
Harvest offers a range of features including time tracking, invoicing, expense tracking, project management, team management, and reporting. It also integrates with a range of other tools such as Trello, Asana, and QuickBooks.
Is Harvest easy to use?
Yes, Harvest is designed to be user-friendly and intuitive. It has a simple and clean interface that makes it easy to navigate and use, even for those who are not tech-savvy.
Is Harvest secure?
Yes, Harvest takes security very seriously and uses industry-standard encryption to protect your data. It also offers two-factor authentication and regular backups to ensure that your data is safe.
Can I try Harvest before I buy?
Yes, Harvest offers a free trial period of 30 days so that you can try out the tool and see if it's right for you.
Does Harvest offer customer support?
Yes, Harvest offers customer support via email and live chat. They also have a comprehensive help center with articles and tutorials to help you get started and troubleshoot any issues.
How much does Harvest cost?
Sorry, pricing is excluded from this list of FAQs.
LiveChat
LiveChat - The Ultimate Customer Support Tool
Summary
LiveChat is a customer support tool that enables businesses to communicate with their customers in real-time.
It is a powerful software that helps businesses to provide exceptional customer service and increase sales.
It is easy to use and comes with a range of features that make it stand out from its competitors.
Who should use it?
- E-commerce businesses
- Online retailers
- SaaS companies
- Small businesses
Basically, any business that wants to provide excellent customer support and increase sales should use LiveChat.
Key Benefits and Features
- Real-time communication: LiveChat enables businesses to communicate with their customers in real-time, providing quick and efficient support.
- Customizable chat widget: Businesses can customize the chat widget to match their website's design and branding.
- Chat transcripts: LiveChat saves chat transcripts, making it easy for businesses to review past conversations and improve their customer support.
- Integrations: LiveChat integrates with a range of popular tools, including CRMs, email marketing software, and social media platforms.
- Mobile apps: LiveChat has mobile apps for iOS and Android, making it easy for businesses to provide support on-the-go.
Comparison with Competitors
LiveChat is a powerful tool that stands out from its competitors in terms of its features and ease of use.
Here are some key differences between LiveChat and its competitors:
- Zendesk: While Zendesk is a powerful tool for customer support, it can be complex and difficult to use. LiveChat is much more user-friendly and comes with a range of features that make it easier for businesses to provide support.
- Intercom: Intercom is a great tool for customer support, but it is more expensive than LiveChat. LiveChat offers similar features at a more affordable price point.
- Drift: Drift is a popular tool for conversational marketing, but it lacks some of the customer support features that LiveChat offers.
Overall, LiveChat is a great tool for businesses that want to provide excellent customer support and increase sales.
Its range of features and ease of use make it a top choice for businesses of all sizes.
Help & Support
What is LiveChat?
LiveChat is a customer service software for online sales and customer support. It allows businesses to communicate with their customers in real-time via chat.
How does LiveChat work?
LiveChat is a web-based application that can be accessed through a web browser or a mobile app. Once installed, it allows businesses to chat with their website visitors and customers in real-time.
What are the benefits of using LiveChat?
LiveChat offers a number of benefits, including increased customer satisfaction, improved customer service, and increased sales and conversions. It also allows businesses to reduce their customer support costs and improve their overall efficiency.
What features does LiveChat offer?
LiveChat offers a range of features, including chatbots, file sharing, visitor tracking, ticketing, and integrations with other software tools.
Is LiveChat secure?
Yes, LiveChat is secure. It uses 256-bit SSL encryption to protect customer data and all chats are stored securely on LiveChat servers.
What kind of businesses can use LiveChat?
LiveChat is suitable for businesses of all sizes and industries, including e-commerce, SaaS, healthcare, education, and more.
What kind of support does LiveChat offer?
LiveChat offers 24/7 customer support via chat, email, and phone. They also have a knowledge base and community forum for self-help.
Can I try LiveChat before I buy it?
Yes, LiveChat offers a 14-day free trial with no credit card required.