Compare Help Scout and Process Street Comparison
Help Scout Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications. Find out more Try Help Scout	Process Street Process Street is a simple, free and powerful way to manage your team’s recurring checklists and procedures. Find out more Try Process Street
Try Help Scout	Try Process Street

Help Scout

Help Scout is a comprehensive customer service platform that helps businesses provide better customer service. It is designed to help businesses manage customer conversations, automate customer service processes, and provide better customer service experiences.

Help Scout is ideal for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Help Scout offers a range of features and benefits to help businesses provide better customer service. These include:

• A unified inbox for managing customer conversations
• Automation tools to streamline customer service processes
• Integrations with popular customer service tools
• Analytics and reporting tools to track customer service performance
• A knowledge base to store customer service information

How Help Scout Compares to Competitors

Help Scout is a comprehensive customer service platform that offers a range of features and benefits. It is designed to help businesses manage customer conversations, automate customer service processes, and provide better customer service experiences.

Help Scout is competitively priced and offers a range of features and benefits that are comparable to other customer service platforms.

Help & Support

What is Help Scout?

Help Scout is a customer service software and help desk platform that helps you provide great customer service and support.

What features does Help Scout offer?

Help Scout offers a range of features, including shared inboxes, customer profiles, automated workflows, and more.

How does Help Scout help my team?

Help Scout helps your team provide better customer service and support by streamlining communication, automating workflows, and providing customer insights.

How secure is Help Scout?

Help Scout is built with security in mind. All data is encrypted in transit and at rest, and we use industry-standard security protocols to protect your data.

Does Help Scout integrate with other tools?

Yes, Help Scout integrates with a range of tools, including Salesforce, Zendesk, Slack, and more.

Does Help Scout offer a mobile app?

Yes, Help Scout offers a mobile app for iOS and Android devices.

Process Street

Simple Process and Workflow Management

Process Street is a simple, free and powerful way to manage your team’s recurring checklists and procedures.

Run processes as collaborative workflows Quickly create and assign workflows to your team. Track activity from the dashboard and get notified when tasks are done.
Create procedure documents in seconds The simple interface lets you create structured documents in seconds. Intuitive keyboard shortcuts and drag and drop make it easy for anyone to use.
Document your team knowledge Use Pages to capture, organize and share your established team knowledge. Pages is free forever for everyone in your company.
Conditional Logic Use conditional logic to create truly dynamic workflows with if/then logic that adapts to your teams changing needs.
Approvals Streamline any process that needs authorization by another person. You can create single instance, multi-stage or sequential approvals.
Integrate with over 1000+ apps to automate tasks Use the Zapier integration to connect with over 1000+ apps. Automatically schedule and assign workflows, and update your other apps when actions happen inside Process Street.
Use Forms to Capture Structured Data Use forms to collect structured data in your workflows. Input data manually or have it sent to and from the apps you love.