Why you should consider it
Hotjar has been featured in Forbes, Entrepreneur, and Inc. Magazine Hotjar has been used by over 100,000 websites Hotjar has over 8 million users worldwide
What are the benefits?
Detailed Insights Easy Setup Real-Time Data User Friendly
Things to look out for
Costly Pricing Data Accuracy Data Privacy Data Security
Who is it for?
Bloggers Freelancers Marketing Professionals Product Managers Small Business Owners UX Designers Web Designers	Account Managers Accounting Firms Branch Managers Managers and Leaders Contact Centre Teams Customer Service Managers Finance Managers Human Resources Marketing Agencies Marketing Directors Marketing Managers Office Managers Operations Managers Product Managers Project Managers Recruitment Agencies Sales and Marketing Teams Sales Managers Scrum Masters Small Business Owners Startup Companies
Features

Hotjar

Hotjar: A Comprehensive Overview

Hotjar is an all-in-one analytics and feedback platform that helps businesses understand their website visitors and customers better. It provides a suite of tools that allow users to collect data from their website and mobile app, analyze it, and gain insights to improve their user experience. Hotjar is designed for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

• Heatmaps: Visualize user behavior on your website or app by tracking clicks, taps, and mouse movements.
• Recordings: Watch recordings of real user sessions to understand how visitors interact with your website or app.
• Form Analysis: Analyze form submissions to identify areas of improvement.
• Surveys: Create surveys to collect feedback from your users.
• Polls: Ask questions to your users to gain insights into their needs and preferences.
• Funnels: Track user behavior across multiple pages to identify drop-off points.
• Incoming Feedback: Collect feedback from users directly on your website or app.

Who Should Use Hotjar?

Hotjar is designed for businesses of all sizes, from small startups to large enterprises. It is ideal for businesses that want to understand their users better and improve their user experience. Hotjar can be used by product managers, marketers, UX designers, and developers to gain insights into user behavior and identify areas of improvement.

How Does Hotjar Compare to Its Competitors?

Hotjar is a comprehensive analytics and feedback platform that offers a suite of tools to help businesses understand their users better. It is similar to other analytics and feedback platforms such as Google Analytics, Mixpanel, and Qualaroo, but it offers more features and is more user-friendly. Hotjar is also more affordable than its competitors, making it a great choice for businesses of all sizes.

Help & Support

What browsers does Hotjar support?

Hotjar supports all modern browsers, including Chrome, Firefox, Safari, and Edge.

Does Hotjar work on mobile devices?

Yes, Hotjar works on both desktop and mobile devices.

Does Hotjar offer a free trial?

Yes, Hotjar offers a 14-day free trial for all plans.

What is Hotjar?

Hotjar is a powerful tool that reveals the online behavior and voice of your users. Through analysis of both your website's traffic and feedback you collect directly from users, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance.

What features does Hotjar offer?

Hotjar offers a range of features to help you understand your users better. These include Heatmaps, Recordings, Funnels, Forms, Surveys, Recruiters, and Insights.

How does Hotjar work?

Hotjar works by tracking user behavior on your website. It records user clicks, taps, and mouse movements, as well as how far down the page they scroll. It also collects feedback from users through surveys, polls, and forms. All of this data is then analyzed to give you insights into how to improve your website's user experience.

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Overpass

Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes and measuring success.

The Overpass marketplace is where you can review agent listings and schedule interviews. At the press of a button, you can focus marketplace listings on agents with experience in your industry. Search for digital marketing, finance, insurance, real estate, and technology industries.

Remote workers are typically more productive than on-site workers. On-site workers may spend time interacting with colleagues, which can hamper their productivity. 

Introducing remote work positions with agents requires a shift in thinking. Companies have relied on on-site employees for decades and are accustomed to monitoring workers in person. Some may be concerned about remote work because they're worried about worker productivity and supervision.

Utilizing a custom platform like Overpass enables employers to track contractor productivity. Companies can have total confidence in their sales team's performance with custom software allowing them to monitor each contractor's work in real-time.

Overpass offers two convenient options businesses can consider. Perhaps you have a work platform used by employees and want your agents to work off that existing system. You can choose the Talent Only plan, which gives you full access to the marketplace and the contractor payment system on our site. This is the most affordable plan. There's no sign-up fee, and you can conduct as many interviews as needed.

It's also free to sign up for the Talent and Tech plan. Talent and Tech is more expensive than Talent Only, but in addition to unlimited interviews and access to the payroll system, you'll also have access to the CRM dialer. Your agents can make an unlimited number of calls, and you'll retain recordings of all calls made. One of the advantages of using the software platform is that you can keep all contractor activities in one convenient location, and we look after system maintenance for you.

Hiring without the headache Quickly hire talented contractors who have experience in the role and industry you're looking for.
Manage remote reps Take the hassle out of remote workforce management with features to manage intelligently.
See more View key performance metrics on your remote sales experts and gain eye-opening insights.
Take the Reins Customizable features let you control contracts and permissions while improving management of reps, regardless of where they’re located.
Integrated Payroll Overpass status-based billing reflects the full range of activities - prospect research, calling, summarizing outcomes - so you know exactly where your money is going.

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