Why you should consider it |
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- Kustomer has been awarded the 2019 Gartner Peer Insights Customers' Choice for CRM Customer Service and Support
- Kustomer has been featured in publications such as Forbes, TechCrunch, and The Wall Street Journal
- Kustomer has been used by over 500 companies, including Fortune 500 companies
| - Marketo's Engagement Platform Drives More Than $1 Billion in Annual Revenue for Customers
- Marketo's Platform Helps Companies Increase Customer Retention by Up to 30%
- Marketo's Platform Helps Companies Increase Lead Conversion Rates by Up to 50%
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What are the benefits? |
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- Easy Setup
- Integrated CRM
- Real-Time Support
- Robust Analytics
| - Analytics Insights
- Lead Management
- Marketing Automation
- Personalization
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Things to look out for |
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- Costs
- Integrations
- Security
- Support
| - Complex Setup
- Costly Pricing
- Limited Integrations
- Steep Learning Curve
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Who is it for? |
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- Customer Service Representatives
- Data Analysts
- Marketing Professionals
- Product Managers
- Sales Professionals
- Small Business Owners
| - Content Creators
- Data Analysts
- Marketing Professionals
- Sales Professionals
- Small Business Owners
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Features |
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Customer Service Representatives
Kustomer
Kustomer is a comprehensive customer service platform that helps businesses provide better customer service and support. It offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience.
Kustomer is designed to be easy to use and integrate with existing customer service systems. It is suitable for businesses of all sizes, from small businesses to large enterprises.
Key Benefits and Features
- Unified customer view: Kustomer provides a unified view of customer interactions, allowing businesses to quickly access customer information and provide better customer service.
- Automation: Kustomer offers automation tools to help businesses streamline customer service processes and reduce manual work.
- Integrations: Kustomer integrates with a range of third-party applications, allowing businesses to easily integrate customer service processes with existing systems.
- Analytics: Kustomer provides analytics tools to help businesses track customer service performance and identify areas for improvement.
Who Should Use Kustomer?
Kustomer is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage customer interactions, automate customer service processes, and provide a better customer experience.
How Does Kustomer Compare to Its Competitors?
Kustomer is a comprehensive customer service platform that offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience. It is easy to use and integrates with existing customer service systems.
Compared to its competitors, Kustomer offers a more comprehensive set of features and tools, making it a great choice for businesses looking for a comprehensive customer service platform.
Help & Support
What is Kustomer?
Kustomer is a customer service platform that helps businesses provide better customer service experiences.
What features does Kustomer offer?
Kustomer offers a range of features, including customer profiles, automated workflows, customer segmentation, and more.
How does Kustomer help businesses?
Kustomer helps businesses provide better customer service experiences by streamlining customer service processes, automating workflows, and providing customer insights.
What platforms does Kustomer support?
Kustomer supports a range of platforms, including web, mobile, and social media.
Does Kustomer offer integrations?
Yes, Kustomer offers a range of integrations with other customer service and business tools.
Does Kustomer offer customer support?
Yes, Kustomer offers customer support via email, phone, and live chat.
Marketo Engage
Marketo: A Comprehensive Overview
Marketo is a comprehensive marketing automation platform designed to help businesses of all sizes increase their marketing ROI. It provides a suite of tools to help marketers create, manage, and measure campaigns across multiple channels, including email, social media, and web. Marketo also offers a range of analytics and reporting features to help marketers track and optimize their campaigns.
Who Should Use Marketo?
Marketo is ideal for businesses of all sizes that are looking to increase their marketing ROI. It is especially useful for businesses that are looking to automate their marketing processes and track their campaigns across multiple channels.
Key Benefits and Features
- Marketing automation tools to help marketers create, manage, and measure campaigns across multiple channels.
- Analytics and reporting features to help marketers track and optimize their campaigns.
- Integrations with popular CRM and other marketing tools.
- A/B testing and personalization capabilities.
- Lead scoring and nurturing tools.
How Does Marketo Compare to Its Competitors?
Marketo is one of the leading marketing automation platforms on the market. It offers a comprehensive suite of tools and features that are designed to help businesses of all sizes increase their marketing ROI. It is competitively priced and offers a range of integrations with popular CRM and other marketing tools.
Help & Support
What is Marketo?
Marketo is a leading provider of marketing automation software that helps marketers master the art and science of digital marketing.
What features does Marketo offer?
Marketo offers a wide range of features, including lead management, email marketing, social media marketing, analytics, and more.
How does Marketo help marketers?
Marketo helps marketers by providing a comprehensive suite of tools to help them create, manage, and measure their digital marketing campaigns.
What types of customers use Marketo?
Marketo is used by a wide range of customers, from small businesses to large enterprises.
What support does Marketo offer?
Marketo offers a variety of support options, including online resources, phone support, and more.
What platforms does Marketo support?
Marketo supports a wide range of platforms, including web, mobile, and social media.