Why you should consider it |
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- Kustomer has been awarded the 2019 Gartner Peer Insights Customers' Choice for CRM Customer Service and Support
- Kustomer has been featured in publications such as Forbes, TechCrunch, and The Wall Street Journal
- Kustomer has been used by over 500 companies, including Fortune 500 companies
| - SurveyGizmo has helped over 335,000 customers worldwide to collect and analyse data.
- SurveyGizmo users have reported an average increase of 44% in their customer satisfaction scores.
- The platform boasts a 40% higher response rate compared to other survey tools.
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What are the benefits? |
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- Easy Setup
- Integrated CRM
- Real-Time Support
- Robust Analytics
| - Advanced reporting options
- Customizable survey templates
- Easy-to-use interface
- Real-time response tracking
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Things to look out for |
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- Costs
- Integrations
- Security
- Support
| - Limited customization options
- Not suitable for large-scale surveys
- Pricing can be high
- Steep Learning Curve
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Who is it for? |
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- Customer Service Representatives
- Data Analysts
- Marketing Professionals
- Product Managers
- Sales Professionals
- Small Business Owners
| - Academic researchers
- Customer Experience Managers
- Educators
- Event Planners
- Government Agencies
- Healthcare Providers
- Human Resources Professionals
- Market researchers
- Media outlets
- Non-Profit Organizations
- Political campaigns
- Small Business Owners
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Customer Service Representatives
Kustomer
Kustomer is a comprehensive customer service platform that helps businesses provide better customer service and support. It offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience.
Kustomer is designed to be easy to use and integrate with existing customer service systems. It is suitable for businesses of all sizes, from small businesses to large enterprises.
Key Benefits and Features
- Unified customer view: Kustomer provides a unified view of customer interactions, allowing businesses to quickly access customer information and provide better customer service.
- Automation: Kustomer offers automation tools to help businesses streamline customer service processes and reduce manual work.
- Integrations: Kustomer integrates with a range of third-party applications, allowing businesses to easily integrate customer service processes with existing systems.
- Analytics: Kustomer provides analytics tools to help businesses track customer service performance and identify areas for improvement.
Who Should Use Kustomer?
Kustomer is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage customer interactions, automate customer service processes, and provide a better customer experience.
How Does Kustomer Compare to Its Competitors?
Kustomer is a comprehensive customer service platform that offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience. It is easy to use and integrates with existing customer service systems.
Compared to its competitors, Kustomer offers a more comprehensive set of features and tools, making it a great choice for businesses looking for a comprehensive customer service platform.
Help & Support
What is Kustomer?
Kustomer is a customer service platform that helps businesses provide better customer service experiences.
What features does Kustomer offer?
Kustomer offers a range of features, including customer profiles, automated workflows, customer segmentation, and more.
How does Kustomer help businesses?
Kustomer helps businesses provide better customer service experiences by streamlining customer service processes, automating workflows, and providing customer insights.
What platforms does Kustomer support?
Kustomer supports a range of platforms, including web, mobile, and social media.
Does Kustomer offer integrations?
Yes, Kustomer offers a range of integrations with other customer service and business tools.
Does Kustomer offer customer support?
Yes, Kustomer offers customer support via email, phone, and live chat.
SurveyGizmo
SurveyGizmo
Summary
SurveyGizmo is an online survey software that allows businesses, researchers, and individuals to create and conduct surveys to gather data and insights.
It offers a range of features for survey creation, distribution, and analysis.
Who should use it?
- Businesses looking to conduct market research
- Researchers conducting academic studies
- Non-profit organizations collecting feedback from stakeholders
- Individuals conducting surveys for personal projects
Key benefits and features
- Easy to use survey builder with drag and drop functionality
- Customizable survey templates
- Multiple question types including multiple choice, open-ended, and Likert scale
- Advanced survey logic and branching
- Integration with popular third-party tools such as Salesforce and Mailchimp
- Real-time reporting and analytics
- Mobile-friendly surveys
Competitors
SurveyGizmo's main competitors include SurveyMonkey, Qualtrics, and Google Forms.
SurveyMonkey is a popular alternative that offers similar features and functionality.
Qualtrics is a more robust survey platform that is geared towards enterprise-level businesses.
Google Forms is a free option that is more basic in terms of features and customization options.
Help & Support
What is SurveyGizmo?
SurveyGizmo is an online survey software that allows you to create and send surveys, quizzes, and polls to your audience.
What types of surveys can I create with SurveyGizmo?
You can create a wide variety of surveys, including customer satisfaction surveys, employee feedback surveys, market research surveys, and more.
How do I create a survey?
To create a survey, simply sign up for a SurveyGizmo account, choose a survey template or create a new survey from scratch, and start adding your questions and answer options.
Can I customize the look and feel of my surveys?
Yes, you can customize the look and feel of your surveys by choosing from a variety of pre-designed themes or by creating your own custom theme.
Can I send surveys to my email list?
Yes, you can send surveys to your email list by using SurveyGizmo's email distribution feature.
Can I embed surveys on my website?
Yes, you can embed surveys on your website by using SurveyGizmo's embed code feature.
How do I analyze survey results?
To analyze survey results, simply log in to your SurveyGizmo account and view your survey reports. You can also export your data to Excel or other formats for further analysis.
Is SurveyGizmo secure?
Yes, SurveyGizmo is secure and uses SSL encryption to protect your data.
What support options are available?
SurveyGizmo offers a variety of support options, including email support, phone support, and live chat support.