Why you should consider it |
---|
- Kustomer has been awarded the 2019 Gartner Peer Insights Customers' Choice for CRM Customer Service and Support
- Kustomer has been featured in publications such as Forbes, TechCrunch, and The Wall Street Journal
- Kustomer has been used by over 500 companies, including Fortune 500 companies
| - Easy to Use
- Fast Results
- Powerful Insights
|
What are the benefits? |
---|
- Easy Setup
- Integrated CRM
- Real-Time Support
- Robust Analytics
| - Accurate Results
- Easy Surveys
- Powerful Analysis
- Real-Time Insights
|
Things to look out for |
---|
- Costs
- Integrations
- Security
- Support
| |
Who is it for? |
---|
- Customer Service Representatives
- Data Analysts
- Marketing Professionals
- Product Managers
- Sales Professionals
- Small Business Owners
| - Accounting Firms
- Administrative Managers
- Branch Managers
- Brand Managers
- Business Analysts
- Managers and Leaders
- Content Marketing Managers
- Contact Centre Teams
- Customer Service Managers
- Digital Marketing Managers
- Education Services
- Finance Managers
- Marketing Agencies
- Marketing Communications Managers
- Marketing Managers
- Marketing Research Analysts
- Office Managers
- Operations Managers
- Researchers
- Risk Managers
|
Features |
---|
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
Customer Service Representatives
Kustomer
Kustomer is a comprehensive customer service platform that helps businesses provide better customer service and support. It offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience.
Kustomer is designed to be easy to use and integrate with existing customer service systems. It is suitable for businesses of all sizes, from small businesses to large enterprises.
Key Benefits and Features
- Unified customer view: Kustomer provides a unified view of customer interactions, allowing businesses to quickly access customer information and provide better customer service.
- Automation: Kustomer offers automation tools to help businesses streamline customer service processes and reduce manual work.
- Integrations: Kustomer integrates with a range of third-party applications, allowing businesses to easily integrate customer service processes with existing systems.
- Analytics: Kustomer provides analytics tools to help businesses track customer service performance and identify areas for improvement.
Who Should Use Kustomer?
Kustomer is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage customer interactions, automate customer service processes, and provide a better customer experience.
How Does Kustomer Compare to Its Competitors?
Kustomer is a comprehensive customer service platform that offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience. It is easy to use and integrates with existing customer service systems.
Compared to its competitors, Kustomer offers a more comprehensive set of features and tools, making it a great choice for businesses looking for a comprehensive customer service platform.
Help & Support
What is Kustomer?
Kustomer is a customer service platform that helps businesses provide better customer service experiences.
What features does Kustomer offer?
Kustomer offers a range of features, including customer profiles, automated workflows, customer segmentation, and more.
How does Kustomer help businesses?
Kustomer helps businesses provide better customer service experiences by streamlining customer service processes, automating workflows, and providing customer insights.
What platforms does Kustomer support?
Kustomer supports a range of platforms, including web, mobile, and social media.
Does Kustomer offer integrations?
Yes, Kustomer offers a range of integrations with other customer service and business tools.
Does Kustomer offer customer support?
Yes, Kustomer offers customer support via email, phone, and live chat.
SurveyMonkey
- Create surveys quickly and easily with a drag-and-drop survey builder
- Collect responses from anywhere with mobile-friendly surveys
- Analyze survey results with powerful data analysis tools
- Integrate survey data with other business systems
- Securely store survey data in the cloud
- Share survey results with stakeholders
- Create custom reports with custom branding
- Get support from a dedicated customer success team