Compare LiveChat and UserVoice

Comparison

LiveChat

LiveChat is a customer service software that helps businesses provide fast, efficient customer service. It offers live chat, ticketing, and automation tools to help businesses communicate with customers in real-time and increase customer satisfaction. Find out more

UserVoice

B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently. Find out more
Try LiveChatTry UserVoice
Why you should consider it
  • Uservoice has been featured in the Wall Street Journal, Forbes, and TechCrunch
  • Uservoice has been trusted by over 200,000 companies worldwide
  • Uservoice has been used to collect over 1 billion customer feedbacks
What are the benefits?
  • Easy Setup
  • Customizable Widgets
  • Detailed Analytics
  • Easy Setup
  • Flexible Plans
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
  • Costly
  • Limited Features
  • No Customization
  • No Integrations
Who is it for?
  • Bloggers
  • Customer Service Representatives
  • eCommerce Store Owners
  • Freelancers
  • Marketing Professionals
  • Small Business Owners
  • Startup Founders
  • Customer Service Representatives
  • Designers
  • Marketing Professionals
  • Product Managers
  • Small Business Owners
  • Software Developers
Features

Bloggers

LiveChat

LiveChat Inc.

is a customer service software that helps businesses provide customer service and support to their customers.

It is a cloud-based customer service platform that enables businesses to communicate with their customers in real-time.

LiveChat Inc.

is designed to help businesses increase customer satisfaction, reduce customer service costs, and improve customer engagement.

Who Should Use LiveChat Inc.?

LiveChat Inc.

is ideal for businesses of all sizes that are looking for an easy-to-use customer service platform.

It is especially useful for businesses that need to provide customer service and support in real-time.

LiveChat Inc.

is also a great choice for businesses that want to increase customer satisfaction and engagement.

Key Benefits and Features

How Does LiveChat Inc. Compare to Its Competitors?

LiveChat Inc.

is one of the leading customer service platforms on the market.

It is easy to use and provides a range of features and benefits that make it a great choice for businesses of all sizes.

LiveChat Inc.

is more affordable than many of its competitors and offers a range of integrations with other customer service tools.

It also provides customer insights and analytics that can help businesses better understand their customers.


UserVoice

What is UserVoice?

UserVoice is a customer service and feedback platform that helps businesses and organizations collect and manage customer feedback. It provides a range of features to help businesses and organizations better understand their customers, including customer feedback forums, surveys, and customer service ticketing. UserVoice is designed to help businesses and organizations improve customer satisfaction and loyalty.

Who Should Use UserVoice?

UserVoice is designed for businesses and organizations of all sizes. It is particularly useful for businesses and organizations that need to collect and manage customer feedback, such as customer service teams, product teams, and marketing teams.

Key Benefits and Features

How Does UserVoice Compare to its Competitors?

UserVoice is a powerful customer service and feedback platform that offers a range of features to help businesses and organizations better understand their customers. It is competitively priced and offers a range of integrations with other customer service and feedback tools.

Help & Support

What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.
Does UserVoice offer any integrations?
Yes, UserVoice offers a range of integrations with popular third-party services, such as Salesforce, Zendesk, and more.
Does UserVoice offer any customization options?
Yes, UserVoice offers a range of customization options, including custom branding, custom workflows, and more.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.

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