| Why you should consider it |
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- LiveChat has an average response time of 23 seconds
- LiveChat has been used to handle over 1 billion chats
- LiveChat has over 30,000 customers in 150+ countries
| - SellerActive's Automated Fulfillment Solutions Help Merchants Increase Their Average Order Value by up to 20%
- SellerActive's Automated Inventory Management Solutions Help Merchants Reduce Their Inventory Costs by up to 40%
- SellerActive's Automated Repricing Solutions Help Merchants Increase Their Profit Margins by up to 30%
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| What are the benefits? |
|---|
| - Easy Integration
- Inventory Automation
- Multi-Channel
- Real-Time Data
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| Things to look out for |
|---|
- Limited integrations available
- May require technical expertise
- No free plan available
- Pricing can be high
| - Costs
- Integrations
- Limitations
- Support
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| Who is it for? |
|---|
- Service Providers
- Small Business Owners
| - Distributors
- eCommerce Sellers
- Manufacturers
- Retailers
- Wholesalers
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| Features |
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LiveChat
LiveChat - The Ultimate Customer Support Tool
Summary
LiveChat is a customer support tool that enables businesses to communicate with their customers in real-time.
It is a powerful software that helps businesses to provide exceptional customer service and increase sales.
It is easy to use and comes with a range of features that make it stand out from its competitors.
Who should use it?
- E-commerce businesses
- Online retailers
- SaaS companies
- Small businesses
Basically, any business that wants to provide excellent customer support and increase sales should use LiveChat.
Key Benefits and Features
- Real-time communication: LiveChat enables businesses to communicate with their customers in real-time, providing quick and efficient support.
- Customizable chat widget: Businesses can customize the chat widget to match their website's design and branding.
- Chat transcripts: LiveChat saves chat transcripts, making it easy for businesses to review past conversations and improve their customer support.
- Integrations: LiveChat integrates with a range of popular tools, including CRMs, email marketing software, and social media platforms.
- Mobile apps: LiveChat has mobile apps for iOS and Android, making it easy for businesses to provide support on-the-go.
Comparison with Competitors
LiveChat is a powerful tool that stands out from its competitors in terms of its features and ease of use.
Here are some key differences between LiveChat and its competitors:
- Zendesk: While Zendesk is a powerful tool for customer support, it can be complex and difficult to use. LiveChat is much more user-friendly and comes with a range of features that make it easier for businesses to provide support.
- Intercom: Intercom is a great tool for customer support, but it is more expensive than LiveChat. LiveChat offers similar features at a more affordable price point.
- Drift: Drift is a popular tool for conversational marketing, but it lacks some of the customer support features that LiveChat offers.
Overall, LiveChat is a great tool for businesses that want to provide excellent customer support and increase sales.
Its range of features and ease of use make it a top choice for businesses of all sizes.
Help & Support
What is LiveChat?
LiveChat is a customer service software for online sales and customer support. It allows businesses to communicate with their customers in real-time via chat.
How does LiveChat work?
LiveChat is a web-based application that can be accessed through a web browser or a mobile app. Once installed, it allows businesses to chat with their website visitors and customers in real-time.
What are the benefits of using LiveChat?
LiveChat offers a number of benefits, including increased customer satisfaction, improved customer service, and increased sales and conversions. It also allows businesses to reduce their customer support costs and improve their overall efficiency.
What features does LiveChat offer?
LiveChat offers a range of features, including chatbots, file sharing, visitor tracking, ticketing, and integrations with other software tools.
Is LiveChat secure?
Yes, LiveChat is secure. It uses 256-bit SSL encryption to protect customer data and all chats are stored securely on LiveChat servers.
What kind of businesses can use LiveChat?
LiveChat is suitable for businesses of all sizes and industries, including e-commerce, SaaS, healthcare, education, and more.
What kind of support does LiveChat offer?
LiveChat offers 24/7 customer support via chat, email, and phone. They also have a knowledge base and community forum for self-help.
Can I try LiveChat before I buy it?
Yes, LiveChat offers a 14-day free trial with no credit card required.
SellerActive
SellerActive: An Overview
SellerActive is a comprehensive ecommerce platform designed to help online sellers manage their business operations.
It offers a suite of tools to help sellers automate their operations, increase sales, and reduce costs.
SellerActive is ideal for small to medium-sized businesses that are looking to streamline their operations and increase their profits.
Key Benefits and Features
SellerActive offers a range of features to help sellers manage their business operations.
These include:
- Inventory Management: SellerActive provides tools to help sellers manage their inventory, including automated inventory updates, stock level alerts, and order fulfillment.
- Order Management: SellerActive offers tools to help sellers manage orders, including order tracking, order fulfillment, and order returns.
- Analytics and Reporting: SellerActive provides analytics and reporting tools to help sellers track their performance and make informed decisions.
- Integrations: SellerActive integrates with a range of third-party services, including Amazon, eBay, and Shopify.
- Customer Support: SellerActive offers 24/7 customer support to help sellers with any issues they may have.
How Does SellerActive Compare to Its Competitors?
SellerActive is a comprehensive ecommerce platform that offers a range of features to help sellers manage their business operations.
It is competitively priced and offers a range of integrations with third-party services.
Compared to its competitors, SellerActive offers a more comprehensive suite of features and is more affordable.
Help & Support
Does SellerActive offer a free trial?
Yes, SellerActive offers a free 14-day trial with no credit card required.
Does SellerActive offer customer support?
Yes, SellerActive offers 24/7 customer support via phone, email, and live chat.
Does SellerActive integrate with other platforms?
Yes, SellerActive integrates with a wide variety of platforms, including Amazon, eBay, Walmart, Shopify, BigCommerce, and more.
Does SellerActive offer a free trial?
Yes, SellerActive offers a free 14-day trial with no credit card required.
Does SellerActive integrate with other platforms?
Yes, SellerActive integrates with a wide variety of platforms, including Amazon, eBay, Walmart, Shopify, BigCommerce, and more.
What types of ecommerce stores does SellerActive support?
SellerActive supports a wide variety of ecommerce stores, including Amazon, eBay, Walmart, Shopify, BigCommerce, and more.
Does SellerActive offer customer support?
Yes, SellerActive offers 24/7 customer support via phone, email, and live chat.
What features does SellerActive offer?
SellerActive offers a wide range of features, including inventory management, order management, repricing, shipping automation, and more.
What types of ecommerce stores does SellerActive support?
SellerActive supports a wide variety of ecommerce stores, including Amazon, eBay, Walmart, Shopify, BigCommerce, and more.
What is SellerActive?
SellerActive is an ecommerce automation platform that helps online sellers save time and money by automating their operations.
What features does SellerActive offer?
SellerActive offers a wide range of features, including inventory management, order management, repricing, shipping automation, and more.
What is SellerActive?
SellerActive is an ecommerce automation platform that helps online sellers save time and money by automating their operations.