Compare Microsoft Dynamics 365 and Overpass

Comparison

Microsoft Dynamics 365

Easily monitor your customer base with the customizable and easy to use Microsoft Dynamics CRM, available cloud or on-premises installation. Find out more

Overpass

Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes and measuring success. Find out more

Why you should consider it
Microsoft Dynamics CRM has been used to increase sales by up to 20%. Microsoft Dynamics CRM has been used to reduce customer service costs by up to 30%. Microsoft Dynamics CRM has over 40,000 customers worldwide.
What are the benefits?
Data Insights Flexible Solutions Integrated Platform Scalable Solutions
Things to look out for
Costs Integration Support Training
Who is it for?
Accountants Customer Service Representatives IT Professionals Marketing Professionals Project Managers Sales Professionals Small Business Owners	Account Managers Accounting Firms Branch Managers Managers and Leaders Contact Centre Teams Customer Service Managers Finance Managers Human Resources Marketing Agencies Marketing Directors Marketing Managers Office Managers Operations Managers Product Managers Project Managers Recruitment Agencies Sales and Marketing Teams Sales Managers Scrum Masters Small Business Owners Startup Companies
Features

Microsoft Dynamics 365

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that helps businesses build relationships with their customers, streamline processes, and improve profitability.

It is designed to help businesses of all sizes manage customer relationships, sales, marketing, and customer service.

Who Should Use Microsoft Dynamics CRM?

Microsoft Dynamics CRM is ideal for businesses of all sizes that want to improve customer relationships, streamline processes, and increase profitability. It is especially useful for businesses that need to manage customer relationships, sales, marketing, and customer service.

Key Benefits and Features

Integrated customer relationship management (CRM) solution
Streamlined processes and improved profitability
Manage customer relationships, sales, marketing, and customer service
Real-time insights and analytics
Mobile access
Integration with other Microsoft products

How Does Microsoft Dynamics CRM Compare to Its Competitors?

Microsoft Dynamics CRM is a powerful and comprehensive CRM solution that offers a wide range of features and benefits. It is designed to help businesses of all sizes manage customer relationships, sales, marketing, and customer service.

It is also highly customizable and integrates with other Microsoft products. Compared to its competitors, Microsoft Dynamics CRM offers a more comprehensive and integrated solution that is designed to help businesses improve customer relationships, streamline processes, and increase profitability.

Help & Support

What is Microsoft Dynamics CRM?: Microsoft Dynamics CRM is a customer relationship management (CRM) solution that helps businesses build relationships with their customers, streamline processes, and improve profitability.
What are the benefits of using Microsoft Dynamics CRM?: Microsoft Dynamics CRM provides businesses with a comprehensive set of tools to manage customer relationships, streamline processes, and improve profitability. It helps businesses to better understand their customers, build stronger relationships, and increase customer satisfaction.
What features does Microsoft Dynamics CRM offer?: Microsoft Dynamics CRM offers a range of features, including customer relationship management, sales force automation, marketing automation, customer service, and analytics. It also offers integration with other Microsoft products, such as Office 365 and Outlook.
How can I get started with Microsoft Dynamics CRM?: You can get started with Microsoft Dynamics CRM by signing up for a free trial. You can also contact a Microsoft Dynamics CRM partner for more information and assistance with setting up and using the software.
What type of support does Microsoft Dynamics CRM offer?: Microsoft Dynamics CRM offers a range of support options, including online resources, community forums, and phone and email support. You can also contact a Microsoft Dynamics CRM partner for more information and assistance with setting up and using the software.

Overpass

Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes and measuring success.

The Overpass marketplace is where you can review agent listings and schedule interviews. At the press of a button, you can focus marketplace listings on agents with experience in your industry. Search for digital marketing, finance, insurance, real estate, and technology industries.

Remote workers are typically more productive than on-site workers. On-site workers may spend time interacting with colleagues, which can hamper their productivity.

Introducing remote work positions with agents requires a shift in thinking. Companies have relied on on-site employees for decades and are accustomed to monitoring workers in person. Some may be concerned about remote work because they're worried about worker productivity and supervision.

Utilizing a custom platform like Overpass enables employers to track contractor productivity. Companies can have total confidence in their sales team's performance with custom software allowing them to monitor each contractor's work in real-time.

Overpass offers two convenient options businesses can consider. Perhaps you have a work platform used by employees and want your agents to work off that existing system. You can choose the Talent Only plan, which gives you full access to the marketplace and the contractor payment system on our site. This is the most affordable plan. There's no sign-up fee, and you can conduct as many interviews as needed.

It's also free to sign up for the Talent and Tech plan. Talent and Tech is more expensive than Talent Only, but in addition to unlimited interviews and access to the payroll system, you'll also have access to the CRM dialer. Your agents can make an unlimited number of calls, and you'll retain recordings of all calls made. One of the advantages of using the software platform is that you can keep all contractor activities in one convenient location, and we look after system maintenance for you.

Hiring without the headache Quickly hire talented contractors who have experience in the role and industry you're looking for.
Manage remote reps Take the hassle out of remote workforce management with features to manage intelligently.
See more View key performance metrics on your remote sales experts and gain eye-opening insights.
Take the Reins Customizable features let you control contracts and permissions while improving management of reps, regardless of where they’re located.
Integrated Payroll Overpass status-based billing reflects the full range of activities - prospect research, calling, summarizing outcomes - so you know exactly where your money is going.