Compare Microsoft Dynamics 365 and SugarCRM

Comparison

Microsoft Dynamics 365

Easily monitor your customer base with the customizable and easy to use Microsoft Dynamics CRM, available cloud or on-premises installation. Find out more
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SugarCRM

Sugar helps business create customers for life with the world's most intelligent CRM platform. With SugarCRM, you let the platform do the work. Get a demo today! Find out more
Try Microsoft Dynamics 365Try SugarCRM
Why you should consider it
  • Microsoft Dynamics CRM has been used to increase sales by up to 20%.
  • Microsoft Dynamics CRM has been used to reduce customer service costs by up to 30%.
  • Microsoft Dynamics CRM has over 40,000 customers worldwide.
  • SugarCRM Has Been Named a Leader in the Forrester Wave for Sales Force Automation
  • SugarCRM Has Been Recognized as a Leader in Gartner's Magic Quadrant for CRM Customer Engagement Centers
  • SugarCRM Has Over 2 Million Users Worldwide
What are the benefits?
  • Data Insights
  • Flexible Solutions
  • Integrated Platform
  • Scalable Solutions
  • Easy Setup
  • Flexible Pricing
  • Highly Customizable
  • User Friendly
Things to look out for
  • Costs
  • Integration
  • Support
  • Training
  • Cost
  • Integration
  • Security
  • Support
Who is it for?
  • Accountants
  • Customer Service Representatives
  • IT Professionals
  • Marketing Professionals
  • Project Managers
  • Sales Professionals
  • Small Business Owners
  • Customer Service Representatives
  • IT Professionals
  • Marketing Professionals
  • Project Managers
  • Sales Teams
  • Small Business Owners
Features

Accountants

Microsoft Dynamics 365

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that helps businesses build relationships with their customers, streamline processes, and improve profitability.

It is designed to help businesses of all sizes manage customer relationships, sales, marketing, and customer service.

Who Should Use Microsoft Dynamics CRM?

Microsoft Dynamics CRM is ideal for businesses of all sizes that want to improve customer relationships, streamline processes, and increase profitability. It is especially useful for businesses that need to manage customer relationships, sales, marketing, and customer service.

Key Benefits and Features

How Does Microsoft Dynamics CRM Compare to Its Competitors?

Microsoft Dynamics CRM is a powerful and comprehensive CRM solution that offers a wide range of features and benefits. It is designed to help businesses of all sizes manage customer relationships, sales, marketing, and customer service.

It is also highly customizable and integrates with other Microsoft products. Compared to its competitors, Microsoft Dynamics CRM offers a more comprehensive and integrated solution that is designed to help businesses improve customer relationships, streamline processes, and increase profitability.

Help & Support

What is Microsoft Dynamics CRM?
Microsoft Dynamics CRM is a customer relationship management (CRM) solution that helps businesses build relationships with their customers, streamline processes, and improve profitability.
What are the benefits of using Microsoft Dynamics CRM?
Microsoft Dynamics CRM provides businesses with a comprehensive set of tools to manage customer relationships, streamline processes, and improve profitability. It helps businesses to better understand their customers, build stronger relationships, and increase customer satisfaction.
What features does Microsoft Dynamics CRM offer?
Microsoft Dynamics CRM offers a range of features, including customer relationship management, sales force automation, marketing automation, customer service, and analytics. It also offers integration with other Microsoft products, such as Office 365 and Outlook.
How can I get started with Microsoft Dynamics CRM?
You can get started with Microsoft Dynamics CRM by signing up for a free trial. You can also contact a Microsoft Dynamics CRM partner for more information and assistance with setting up and using the software.
What type of support does Microsoft Dynamics CRM offer?
Microsoft Dynamics CRM offers a range of support options, including online resources, community forums, and phone and email support. You can also contact a Microsoft Dynamics CRM partner for more information and assistance with setting up and using the software.

SugarCRM

SugarCRM is a comprehensive customer relationship management (CRM) solution that helps businesses of all sizes to better manage their customer relationships.

It provides a range of features and tools to help businesses streamline their customer interactions, from sales and marketing to customer service and support.

SugarCRM is designed to be easy to use and customize, and it integrates with a variety of third-party applications.

Who Should Use SugarCRM?

SugarCRM is ideal for businesses of all sizes that need to manage customer relationships.

It is especially useful for businesses that need to track customer interactions, manage customer data, and automate customer service and support.

Key Benefits and Features

How Does SugarCRM Compare to Its Competitors?

SugarCRM is a comprehensive CRM solution that offers a range of features and tools to help businesses manage their customer relationships.

It is easy to use and customize, and it integrates with a variety of third-party applications. Compared to its competitors, SugarCRM is a cost-effective solution that offers a wide range of features and tools.

Help & Support

What types of businesses use SugarCRM?
SugarCRM is used by businesses of all sizes, from small businesses to large enterprises, across a variety of industries.
What features does SugarCRM offer?
SugarCRM offers a variety of features, including customer relationship management, sales force automation, marketing automation, customer service, and analytics.
What platforms does SugarCRM support?
SugarCRM supports Windows, Mac, Linux, iOS, and Android platforms.
Does SugarCRM offer a free trial?
Yes, SugarCRM offers a free 30-day trial of its software.
Does SugarCRM offer training and support?
Yes, SugarCRM offers a variety of training and support options, including online tutorials, webinars, and customer support.
What is SugarCRM?
SugarCRM is a customer relationship management (CRM) platform that helps businesses of all sizes manage customer relationships, sales, marketing, and support activities.

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