Compare Retently and Smile.io

Comparison

Retently

Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience. Find out more
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Smile.io

Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses! Find out more
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Why you should get it now
  • Smile.io has helped customers increase their customer loyalty by up to 40%
  • Smile.io has helped customers increase their revenue by up to 30%
  • Smile.io has over 10,000 customers in over 100 countries
What are the benefits?
  • Detailed Reports
  • Easy Setup
  • Real-Time Data
  • Easy Setup
  • Excellent Support
  • Flexible Plans
  • Secure Payments
Things to look out for
  • Costs
  • Data Security
  • Integrations
  • Support
  • Costs
  • Integrations
  • Scalability
  • Support
Who is it for?
  • Business Analysts
  • Customer Service Representatives
  • Data Scientists
  • Marketing Professionals
  • Product Managers
  • UX Designers
  • Bloggers
  • Developers
  • Freelancers
  • Marketers
  • Small Business Owners
Features

Business Analysts

Retently

Retently: A Comprehensive Customer Feedback Platform


Retently is a comprehensive customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

It enables businesses to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Retently is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Who Should Use Retently?


Retently is designed for businesses of all sizes, from small businesses to large enterprises.

It is ideal for businesses that want to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Key Benefits and Features

How Does Retently Compare to Its Competitors?


Retently is a comprehensive customer feedback platform that stands out from its competitors due to its ease of use, actionable insights, and powerful analytics tools.

It is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Additionally, Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.

Help & Support

What is Retently?
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
What features does Retently offer?
Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.
What is Retently?
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
How does Retently help businesses?
Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.
What features does Retently offer?
Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.
What types of surveys does Retently offer?
Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.
How does Retently help businesses?
Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.
Does Retently offer integrations with other platforms?
Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.
What types of surveys does Retently offer?
Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.
Does Retently offer customer support?
Yes, Retently offers customer support via email and live chat.
Does Retently offer integrations with other platforms?
Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.
Does Retently offer customer support?
Yes, Retently offers customer support via email and live chat.

Smile.io

Smile.io is a loyalty and rewards platform that helps businesses increase customer loyalty and engagement. It provides a suite of tools to help businesses create loyalty programs, reward customers, and increase customer lifetime value. It is designed to be easy to use and integrate with existing ecommerce platforms.

Who Should Use Smile.io?

Smile.io is designed for ecommerce businesses of all sizes. It is especially useful for businesses that want to increase customer loyalty and engagement. It is also a great tool for businesses that want to reward customers for their purchases and increase customer lifetime value.

Key Benefits and Features

How Does Smile.io Compare to Its Competitors?

Smile.io is a powerful loyalty and rewards platform that is designed to be easy to use and integrate with existing ecommerce platforms. It offers a suite of tools to help businesses create loyalty programs, reward customers, and increase customer lifetime value. It is also more affordable than many of its competitors.

Help & Support

What is Smile.io?
Smile.io is a loyalty and rewards program that helps businesses increase customer loyalty and engagement.
What types of rewards can I offer with Smile.io?
Smile.io offers a variety of rewards, including points, discounts, free shipping, and more.
How do I set up Smile.io?
Setting up Smile.io is easy. Simply sign up for an account, add your store, and customize your loyalty program.
How do customers earn rewards?
Customers can earn rewards by making purchases, referring friends, and engaging with your store on social media.
How do customers redeem rewards?
Customers can redeem rewards by logging into their account and using their points to purchase items or receive discounts.
Does Smile.io integrate with other platforms?
Yes, Smile.io integrates with a variety of platforms, including Shopify, BigCommerce, and WooCommerce.
Does Smile.io offer customer support?
Yes, Smile.io offers 24/7 customer support via email, phone, and live chat.

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