Retently

Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience.

Retently
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Who is Retently for?

  • Business Analysts
  • Customer Service Representatives
  • Data Scientists
  • Marketing Professionals
  • Product Managers
  • UX Designers

What are the benefits of Retently?

  • Detailed Reports
  • Easy Setup
  • Real-Time Data

Things to consider

  • Costs
  • Data Security
  • Integrations
  • Support
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Retently: A Comprehensive Customer Feedback Platform


Retently is a comprehensive customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

It enables businesses to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Retently is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Who Should Use Retently?


Retently is designed for businesses of all sizes, from small businesses to large enterprises.

It is ideal for businesses that want to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Key Benefits and Features

  • Easy to use: Retently is designed to be easy to use, with a simple user interface and intuitive navigation.
  • Actionable insights: Retently provides actionable insights that can be used to improve customer experience.
  • Integrations: Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.
  • Analytics: Retently provides powerful analytics tools to help businesses gain insights into customer satisfaction, loyalty, and engagement.

How Does Retently Compare to Its Competitors?


Retently is a comprehensive customer feedback platform that stands out from its competitors due to its ease of use, actionable insights, and powerful analytics tools.

It is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Additionally, Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.

Business Analysts

Features

Help & Support

What is Retently?
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
What features does Retently offer?
Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.
What is Retently?
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
How does Retently help businesses?
Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.
What features does Retently offer?
Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.
What types of surveys does Retently offer?
Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.
How does Retently help businesses?
Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.
Does Retently offer integrations with other platforms?
Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.
What types of surveys does Retently offer?
Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.
Does Retently offer customer support?
Yes, Retently offers customer support via email and live chat.
Does Retently offer integrations with other platforms?
Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.
Does Retently offer customer support?
Yes, Retently offers customer support via email and live chat.

Comparisons

Customer Journey Mapping for Business Analysts

Customer Journey Mapping for Customer Service Representatives

Customer Loyalty for Customer Service Representatives

Customer Satisfaction (CSAT) for Customer Service Representatives

Net Promoter Score (NPS) for Customer Service Representatives

Customer Satisfaction (CSAT) for Data Scientists

Lead Management for Marketing Professionals

Customer Journey Mapping for Product Managers

Customer Loyalty for Product Managers

Other Customer Journey Mapping

Other Customer Loyalty

Other Customer Satisfaction (CSAT)

Other Lead Management

Other Net Promoter Score (NPS)

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