Compare Retently and Zoho CRM

Comparison

Retently

Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience. Find out more
Zoho CRM Logo

Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free. Find out more
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Why you should get it now
  • Zoho CRM has been awarded the Capterra Top 20 Most Popular CRM Software Award for the past 3 years
  • Zoho CRM has been featured in the Gartner Magic Quadrant for CRM Lead Management for the past 5 years
  • Zoho CRM has over 150,000 customers worldwide
What are the benefits?
  • Detailed Reports
  • Easy Setup
  • Real-Time Data
  • Affordable Price
  • Customizable
  • Easy Setup
  • User Friendly
Things to look out for
  • Costs
  • Data Security
  • Integrations
  • Support
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Business Analysts
  • Customer Service Representatives
  • Data Scientists
  • Marketing Professionals
  • Product Managers
  • UX Designers
  • Customer Service Teams
  • Freelancers
  • Marketing Teams
  • Sales Teams
  • Small Business Owners
  • Startups
Features

Business Analysts

Retently

Retently: A Comprehensive Customer Feedback Platform


Retently is a comprehensive customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

It enables businesses to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Retently is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Who Should Use Retently?


Retently is designed for businesses of all sizes, from small businesses to large enterprises.

It is ideal for businesses that want to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Key Benefits and Features

How Does Retently Compare to Its Competitors?


Retently is a comprehensive customer feedback platform that stands out from its competitors due to its ease of use, actionable insights, and powerful analytics tools.

It is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Additionally, Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.

Help & Support

What is Retently?
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
What features does Retently offer?
Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.
What is Retently?
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
How does Retently help businesses?
Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.
What features does Retently offer?
Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.
What types of surveys does Retently offer?
Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.
How does Retently help businesses?
Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.
Does Retently offer integrations with other platforms?
Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.
What types of surveys does Retently offer?
Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.
Does Retently offer customer support?
Yes, Retently offers customer support via email and live chat.
Does Retently offer integrations with other platforms?
Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.
Does Retently offer customer support?
Yes, Retently offers customer support via email and live chat.

Zoho CRM

Zoho CRM is a comprehensive customer relationship management (CRM) platform designed to help businesses of all sizes manage their customer relationships. It offers a wide range of features and tools to help businesses streamline their sales, marketing, customer service, and other customer-facing operations. Zoho CRM is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

How It Compares to Competitors

Zoho CRM is a comprehensive CRM platform that offers a wide range of features and tools to help businesses manage their customer relationships. It is competitively priced and offers a wide range of integrations with other Zoho products. It is also easy to use and has a mobile app for on-the-go access. Compared to other CRM platforms, Zoho CRM is a great option for businesses of all sizes.

Help & Support

What is Zoho CRM?
Zoho CRM is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes to manage their customer relationships, sales, and marketing activities.
What features does Zoho CRM offer?
Zoho CRM offers a range of features, including contact management, lead management, sales automation, marketing automation, customer support, analytics, and more.
What type of businesses can use Zoho CRM?
Zoho CRM is suitable for businesses of all sizes, from small businesses to large enterprises.
What platforms does Zoho CRM support?
Zoho CRM is available on web, mobile, and desktop platforms, including Windows, Mac, iOS, and Android.
Does Zoho CRM offer a free trial?
Yes, Zoho CRM offers a free 15-day trial for all plans.
Does Zoho CRM offer customer support?
Yes, Zoho CRM offers customer support via phone, email, and live chat.

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