Compare ServiceMax and Soon.works Comparison
ServiceMax Experience asset-centric field service software that increases technician efficiency and customer satisfaction. Discover more with ServiceMax! Find out more Try ServiceMax	Soon.works Create shifts, manage leave, and streamline tasks to achieve your goals. Find out more Try Soon.works
Try ServiceMax	Try Soon.works

ServiceMax

ServiceMax

Summary

ServiceMax is a cloud-based field service management software that helps businesses manage their field service operations.

It is designed for companies that have a large field service team and need to efficiently manage their work orders, schedules, and technicians.

With ServiceMax, businesses can streamline their field service operations, improve productivity, and enhance customer satisfaction.

Who should use it?

• Businesses with a large field service team
• Companies that need to manage their work orders, schedules, and technicians
• Organizations that want to improve their field service operations and customer satisfaction

Key Benefits and Features

• Real-time visibility into field service operations
• Optimized scheduling and dispatching of technicians
• Mobile access for technicians to view work orders and update status in real-time
• Automated service contract management
• Integrated inventory management
• Advanced analytics and reporting

Competitors

ServiceMax's main competitors in the field service management software market include:

• Salesforce Field Service Lightning
• Oracle Field Service Cloud
• SAP Field Service Management
• Microsoft Dynamics 365 Field Service

While all of these solutions offer similar features and benefits, ServiceMax is known for its robust mobile capabilities and its ability to handle complex field service operations.

Help & Support

Does ServiceMax provide mobile access to its software?

Yes, ServiceMax provides mobile access to its software, allowing technicians to access information and update work orders on the go.

Can ServiceMax integrate with other business systems?

Yes, ServiceMax can integrate with other business systems such as CRM, ERP, and IoT platforms.

Does ServiceMax offer training and support?

Yes, ServiceMax offers training and support to help users make the most of their software.

How can I request a demo of ServiceMax?

You can request a demo of ServiceMax by filling out the form on the website or contacting the sales team.

Is ServiceMax available globally?

Yes, ServiceMax is available globally and serves customers in multiple countries.

What is ServiceMax?

ServiceMax is a leading provider of field service management software.

What industries does ServiceMax cater to?

ServiceMax caters to various industries including manufacturing, energy, medical, telecommunications, and more.

What solutions does ServiceMax offer?

ServiceMax offers solutions for field service management, asset management, workforce optimization, and service execution.

How can ServiceMax help my business?

ServiceMax can help your business by improving field service efficiency, optimizing asset performance, and enhancing customer satisfaction.

Is ServiceMax a cloud-based software?

Yes, ServiceMax is a cloud-based software that can be accessed from anywhere with an internet connection.

Soon.works

Create shifts, manage leave, and streamline tasks to achieve your goals.

Employee scheduling for champions Soon puts you in control of your team's schedule with adaptive features. This helps you make a schedule to fit exactly how you want to operate, and not the other way around.
Get the best scheduling experience Simplify the day-to-day scheduling operations — create dynamic schedules accurately and error-free in minutes, handle unexpected changes on the fly, and manage real-time workforce performance.
Manage your team with confidence Integrated team management —  capture accurate timesheets, manage team members' time-off, and bring structure with user groups and roles.
Boost team engagement and productivity Drive engagement throughout the entire scheduling lifecycle  — give your team tools that are easy to use, make them feel valued, and help with smarter work decisions.