Compare Freshdesk and Stripe Comparison
Freshdesk Explore why Freshdesk Omnichannel Suite is the most complete support solution with the fastest time-to-value. Find out more Try Freshdesk	Stripe Millions of businesses of all sizes—from startups to large enterprises—use Stripe’s software and APIs to accept payments, send payouts, and manage their businesses online. Find out more Try Stripe
Try Freshdesk	Try Stripe

Freshdesk

Meet your expanding customer support needs by integrating flexibly with rich APIs and pre-delivered integrations across 1,000+ Marketplace apps.

Accelerate customer experience innovation

• Route service teams efficiently based on availability, proximity and skillset. Offer customers real-time updates via conversational bots and simplified appointment scheduling.
• Now more than ever, field teams need to serve customers safely and effectively while working remotely. Offer field service that remote agents can trust to easily resolve issues while on the road.
• Prompt agents with a 360-degree customer view and guided resolutions to improve call productivity. Take advantage of powerful routing engines that dramatically reduce call wait times and achieve smarter escalations.
• Have more effective phone conversations and connect customers to the right expert, from the beginning.
• Help customers find answers fast. Launch AI-powered chatbots to easily guide customers in solving their questions.
• Impress customers with availability in their channel of choice, and seamless transitions at any point in their journey. Integrate a blend of conversational experiences including live-chat, web, mobile and contact center support.
• Save time and reduce repetitive tasks. Help agents rapidly resolve customer inquiries with workforce automation and knowledge from one, unified platform.
• Provide the best, most intuitive support across all channels. Proactively understand customer needs to serve excellence, the first time.
• Achieve speed in delivering remarkable customer service. Freshdesk customers realize service productivity gains in under 3 months, and innovate faster with the NEO platform.
• Give agents more context and automation to proactively understand customer needs and offer the next-best-action.
• Simplify every experience and put customers back in control by offering the support they expect, in their channel of choice.
• Reimagine more meaningful conversations and turn service agents into customer champions. Launch customer and employee delight in under 3 months!
• Explore why Freshdesk Omnichannel Suite is the most complete support solution with the fastest time-to-value.

Engage in more meaningful conversations every day, across every channel, with every customer.
Delight your customers with effortless customer service.

Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences.

Help & Support

What integrations does Freshdesk support?

Freshdesk supports integrations with popular business tools like CRM, marketing automation, project management, and e-commerce software, among others.

What security measures does Freshdesk have?

Freshdesk has several security measures in place like SSL encryption, 2-factor authentication, IP restrictions, audit logs, and compliance with data privacy regulations like GDPR and HIPAA.

What support options are available for Freshdesk users?

Freshdesk provides support through email, phone, chat, and a knowledge base with articles, videos, and community forums.

What is Freshdesk?

Freshdesk is a cloud-based customer support software that streamlines customer conversations across multiple channels like email, phone, chat, and social media.

What are the key features of Freshdesk?

The key features of Freshdesk include ticket management, team collaboration, automation, self-service, reporting and analytics, integrations, and security.

What is the pricing for Freshdesk?

Sorry, I am not able to answer this question as per the instructions provided.

What types of businesses can use Freshdesk?

Freshdesk is suitable for businesses of all sizes and industries that need a customer support software to manage customer conversations and support operations.

What channels can Freshdesk support?

Freshdesk can support customer conversations across multiple channels like email, phone, chat, social media, and web.

Stripe

Millions of businesses of all sizes—from startups to large enterprises—use Stripe’s software and APIs to accept payments, send payouts, and manage their businesses online.

Help & Support

What is Stripe?

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online.

What countries does Stripe operate in?

Stripe is available in over 40 countries, including the United States, Canada, Australia, and most of Europe. For a full list of supported countries, please visit the Stripe website.

What types of payments can I accept with Stripe?

Stripe supports a wide variety of payment methods, including credit and debit cards, Apple Pay, Google Pay, and various local payment methods. You can also accept payments in multiple currencies with Stripe.

Is Stripe secure?

Yes, Stripe takes security very seriously and uses advanced security measures to protect your data and transactions. Stripe is also certified as a PCI Level 1 Service Provider, which is the highest level of certification available in the payments industry.

What fees does Stripe charge?

Stripe charges a processing fee of 2.9% + 30 cents per successful transaction for businesses in the United States. Fees may vary for businesses in other countries. Stripe also offers custom pricing for businesses with high transaction volumes.

Does Stripe offer support?

Yes, Stripe offers 24/7 support via email and chat. They also have an extensive online help center with articles, guides, and tutorials to help you get started with Stripe.

Can I use Stripe with my existing website or platform?

Yes, Stripe offers a variety of integration options, including plugins for popular website builders like WordPress and Shopify, as well as APIs for custom integrations. Stripe also has a mobile app for managing your payments on the go.

How long does it take to set up Stripe?

Setting up Stripe is quick and easy. You can create an account and start accepting payments in just a few minutes. However, depending on your business and the level of customization you require, it may take longer to fully integrate Stripe into your website or platform.