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Compare SurveyMonkey and UserVoice

Comparison

SurveyMonkey Logo

SurveyMonkey

Use SurveyMonkey to drive your business forward by using a free online survey tool to capture the voices and opinions of the people who matter most to you. Find out more
Try SurveyMonkey

UserVoice

B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently. Find out more
Try UserVoice
Try SurveyMonkeyTry UserVoice
Why you should consider it
  • Easy to Use
  • Fast Results
  • Powerful Insights
  • Uservoice has been featured in the Wall Street Journal, Forbes, and TechCrunch
  • Uservoice has been trusted by over 200,000 companies worldwide
  • Uservoice has been used to collect over 1 billion customer feedbacks
What are the benefits?
  • Accurate Results
  • Easy Surveys
  • Powerful Analysis
  • Real-Time Insights
  • Customizable Widgets
  • Detailed Analytics
  • Easy Setup
  • Flexible Plans
Things to look out for
  • Costly
  • Limited Features
  • No Customization
  • No Integrations
Who is it for?
  • Accounting Firms
  • Administrative Managers
  • Branch Managers
  • Brand Managers
  • Business Analysts
  • Managers and Leaders
  • Content Marketing Managers
  • Contact Centre Teams
  • Customer Service Managers
  • Digital Marketing Managers
  • Education Services
  • Finance Managers
  • Marketing Agencies
  • Marketing Communications Managers
  • Marketing Managers
  • Marketing Research Analysts
  • Office Managers
  • Operations Managers
  • Researchers
  • Risk Managers
  • Customer Service Representatives
  • Designers
  • Marketing Professionals
  • Product Managers
  • Small Business Owners
  • Software Developers
Features

Accounting Firms

SurveyMonkey

UserVoice

What is UserVoice?

UserVoice is a customer service and feedback platform that helps businesses and organizations collect and manage customer feedback. It provides a range of features to help businesses and organizations better understand their customers, including customer feedback forums, surveys, and customer service ticketing. UserVoice is designed to help businesses and organizations improve customer satisfaction and loyalty.

Who Should Use UserVoice?

UserVoice is designed for businesses and organizations of all sizes. It is particularly useful for businesses and organizations that need to collect and manage customer feedback, such as customer service teams, product teams, and marketing teams.

Key Benefits and Features

How Does UserVoice Compare to its Competitors?

UserVoice is a powerful customer service and feedback platform that offers a range of features to help businesses and organizations better understand their customers. It is competitively priced and offers a range of integrations with other customer service and feedback tools.

Help & Support

What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.
Does UserVoice offer any integrations?
Yes, UserVoice offers a range of integrations with popular third-party services, such as Salesforce, Zendesk, and more.
Does UserVoice offer any customization options?
Yes, UserVoice offers a range of customization options, including custom branding, custom workflows, and more.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.
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