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Compare UserVoice and WHALE

Comparison

UserVoice

B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently. Find out more
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WHALE

Build a central source of truth for all your processes, SOPs, and best practices — so you can onboard, train, and get everyone on the same page with Whale. Find out more
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Why you should consider it
  • Uservoice has been featured in the Wall Street Journal, Forbes, and TechCrunch
  • Uservoice has been trusted by over 200,000 companies worldwide
  • Uservoice has been used to collect over 1 billion customer feedbacks
What are the benefits?
  • Customizable Widgets
  • Detailed Analytics
  • Easy Setup
  • Flexible Plans
Things to look out for
  • Costly
  • Limited Features
  • No Customization
  • No Integrations
Who is it for?
  • Customer Service Representatives
  • Designers
  • Marketing Professionals
  • Product Managers
  • Small Business Owners
  • Software Developers
  • Account Managers
  • Brand Managers
  • Managers and Leaders
  • Contact Centre Teams
  • Customer Service Managers
  • Marketing Agencies
  • Office Managers
  • Operations Managers
  • Sales and Marketing Teams
  • Sales Managers
  • Small Business Owners
Features

Customer Service Representatives

UserVoice

What is UserVoice?

UserVoice is a customer service and feedback platform that helps businesses and organizations collect and manage customer feedback. It provides a range of features to help businesses and organizations better understand their customers, including customer feedback forums, surveys, and customer service ticketing. UserVoice is designed to help businesses and organizations improve customer satisfaction and loyalty.

Who Should Use UserVoice?

UserVoice is designed for businesses and organizations of all sizes. It is particularly useful for businesses and organizations that need to collect and manage customer feedback, such as customer service teams, product teams, and marketing teams.

Key Benefits and Features

How Does UserVoice Compare to its Competitors?

UserVoice is a powerful customer service and feedback platform that offers a range of features to help businesses and organizations better understand their customers. It is competitively priced and offers a range of integrations with other customer service and feedback tools.

Help & Support

What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.
Does UserVoice offer any integrations?
Yes, UserVoice offers a range of integrations with popular third-party services, such as Salesforce, Zendesk, and more.
Does UserVoice offer any customization options?
Yes, UserVoice offers a range of customization options, including custom branding, custom workflows, and more.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.

WHALE

Cut employee onboarding time in half

Streamline and automate your new hire onboarding and training. With Whale, knowledge finds the right person at the right time.

Out of your head and into a single source of truth

Centralize your processes, procedures and more across the organization within Whale so employees always have a single reference point for the answers they need.

Reinforce content in your ERP, CRM, Email and more

Surface your processes, best practices, and tool training in the apps your team already uses with the Whale Web Extension.

Start from a template - Modify however you want

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