Compare UserVoice and Zendesk Comparison
UserVoice B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently. Find out more Try UserVoice	Zendesk Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media. Find out more Try Zendesk
Try UserVoice	Try Zendesk

UserVoice

What is UserVoice?

UserVoice is a customer service and feedback platform that helps businesses and organizations collect and manage customer feedback. It provides a range of features to help businesses and organizations better understand their customers, including customer feedback forums, surveys, and customer service ticketing. UserVoice is designed to help businesses and organizations improve customer satisfaction and loyalty.

Who Should Use UserVoice?

UserVoice is designed for businesses and organizations of all sizes. It is particularly useful for businesses and organizations that need to collect and manage customer feedback, such as customer service teams, product teams, and marketing teams.

Key Benefits and Features

• Collect and manage customer feedback
• Create customer feedback forums
• Create surveys to collect customer feedback
• Create customer service ticketing
• Analyze customer feedback to identify trends and insights
• Integrate with other customer service and feedback tools

How Does UserVoice Compare to its Competitors?

UserVoice is a powerful customer service and feedback platform that offers a range of features to help businesses and organizations better understand their customers. It is competitively priced and offers a range of integrations with other customer service and feedback tools.

Help & Support

What features does UserVoice offer?

UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.

How does UserVoice help companies?

UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.

What platforms does UserVoice support?

UserVoice supports web, mobile, and desktop platforms.

Does UserVoice offer any integrations?

Yes, UserVoice offers a range of integrations with popular third-party services, such as Salesforce, Zendesk, and more.

Does UserVoice offer any customization options?

Yes, UserVoice offers a range of customization options, including custom branding, custom workflows, and more.

What is UserVoice?

UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.

Zendesk

Zendesk is a customer service software and support ticket system that helps organizations provide better customer service. It offers a range of features, including ticketing, self-service options, customer support, and analytics. It is designed to help organizations improve customer satisfaction and reduce customer service costs.

Who Should Use Zendesk?

Zendesk is ideal for organizations of any size that need to provide customer service. It is especially useful for companies that have a large customer base and need to manage customer inquiries efficiently.

Key Benefits and Features

• Ticketing system for managing customer inquiries
• Self-service options for customers to find answers to their questions
• Customer support tools for agents to provide better service
• Analytics to track customer service performance

How Zendesk Compares to Competitors

Zendesk is one of the leading customer service software solutions on the market. It is a comprehensive platform that offers a range of features and tools to help organizations provide better customer service. It is also easy to use and has a range of pricing options to suit different budgets. Compared to its competitors, Zendesk is a cost-effective solution that offers a range of features and tools to help organizations provide better customer service.

Help & Support

What is Zendesk?

Zendesk is a customer service platform that provides support, sales, and customer engagement software for businesses of all sizes.

How secure is Zendesk?

Zendesk is committed to providing a secure platform for its customers. It uses industry-standard security measures, including encryption, authentication, and access control.

Does Zendesk offer a free trial?

Yes, Zendesk offers a free trial for its customers. You can sign up for a free trial here: https://www.zendesk.com/free-trial/

What types of businesses use Zendesk?

Zendesk is used by businesses of all sizes, from small startups to large enterprises.

How secure is Zendesk?

Zendesk is committed to providing a secure platform for its customers. It uses industry-standard security measures, including encryption, authentication, and access control.

How does Zendesk work?

Zendesk is a cloud-based platform that allows businesses to manage customer service, sales, and customer engagement activities in one place. It provides a range of features, including ticketing, live chat, knowledge base, customer feedback, and more.

What types of businesses use Zendesk?

Zendesk is used by businesses of all sizes, from small startups to large enterprises.

What features does Zendesk offer?

Zendesk offers a range of features, including ticketing, live chat, knowledge base, customer feedback, and more.

How does Zendesk work?

Zendesk is a cloud-based platform that allows businesses to manage customer service, sales, and customer engagement activities in one place. It provides a range of features, including ticketing, live chat, knowledge base, customer feedback, and more.

What is Zendesk?

Zendesk is a customer service platform that provides support, sales, and customer engagement software for businesses of all sizes.

What features does Zendesk offer?

Zendesk offers a range of features, including ticketing, live chat, knowledge base, customer feedback, and more.

Does Zendesk offer a free trial?

Yes, Zendesk offers a free trial for its customers. You can sign up for a free trial here: https://www.zendesk.com/free-trial/