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8x8

8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat.

8x8
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Who is 8x8 for?

  • Customer Service Teams
  • Entrepreneurs
  • Healthcare Professionals
  • IT Professionals
  • Marketing Teams
  • Remote Workers
  • Sales Teams
  • Small Business Owners

What are the benefits of 8x8?

  • Enhanced Customer Experience

Things to consider

  • Limited customization options
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8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

  • Small to medium-sized businesses
  • Enterprise-level organizations
  • Remote teams and workforces
  • Businesses with a need for reliable and secure communication channels

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

  • Cloud-based platform for easy access and management
  • Integrated voice, video, chat, and contact center services
  • Reliable and secure communication channels
  • Mobile app for remote access and management
  • Advanced analytics and reporting for performance tracking
  • Customizable and scalable solutions to fit specific business needs

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

  • Integrated platform: 8x8 offers a complete solution for voice, video, chat, and contact center needs, all in one place.
  • Reliability and security: 8x8 provides reliable and secure communication channels to ensure business continuity and data protection.
  • Scalability: 8x8 offers customizable and scalable solutions to fit specific business needs, making it a top choice for businesses of all sizes.

Customer Service Teams

Features

Help & Support

How does 8x8 ensure security and compliance?
8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.
What integrations does 8x8 offer?
8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.
What type of support does 8x8 offer?
8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.
What is the pricing for 8x8 services?
Sorry, pricing information is excluded from this list of FAQs.
What is 8x8?
8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.
What services does 8x8 offer?
8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.
What industries does 8x8 serve?
8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

Comparisons

Integrations for Customer Service Teams

Chatbot Messaging for Entrepreneurs

Collaboration Platforms for Entrepreneurs

Integrations for Entrepreneurs

Voice and Telephony for Entrepreneurs

Collaboration Platforms for Healthcare Professionals

Chatbot Messaging for IT Professionals

Collaboration Platforms for IT Professionals

Collaboration Platforms for Marketing Teams

Integrations for Marketing Teams

Collaboration Platforms for Remote Workers

Integrations for Remote Workers

Voice and Telephony for Remote Workers

Collaboration Platforms for Sales Teams

Integrations for Sales Teams

Chatbot Messaging for Small Business Owners

Collaboration Platforms for Small Business Owners

Integrations for Small Business Owners

Voice and Telephony for Small Business Owners

Other Chatbot Messaging

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Other Voice and Telephony
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