Our list of the 16 best Chatbot Messaging – 2024

Improve your customer service and make it easier for your clients to contact you online through automated chatbots.

To make it easier, we’ve grouped these into categories with the most popular first.

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.

Chatbot Messaging for Small Business Owners

  1. LiveChat

    LiveChat is a comprehensive customer service solution that helps businesses provide better customer service and support. It is a cloud-based customer service platform that enables businesses to communicate with customers in real-time via live chat, email, and social media.
  2. Zendesk

    Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
  3. UserVoice

    B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently.
  4. LiveAgent

    LiveAgent is a customer service software that helps businesses manage customer inquiries and provide better customer service.
  5. GrooveHQ

    Groove is the Shared Inbox for small businesses looking for an alternative to Email.
  6. Help Scout

    Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
  7. Happyfox

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo
  8. Intercom

    Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support.
  9. MessageBird

    en/ MessageBird is a cloud communications platform that enables businesses to communicate with customers via SMS, Chat, Voice and Video. It helps companies to reach customers quickly, reliably and securely, with features like automated messaging, two-way conversations and analytics.
  10. Freshmarketer

    Send the right message at the right time to convert more leads with Freshmarketer
  11. 8x8

    8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat.
  12. Freshdesk Messaging

    Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging
  13. Google Chat

    Use Google Chat for your business instant messaging needs. Collaborate efficiently with secure direct messages on the business communication app.
  14. Textline


Chatbot Messaging for Product Managers

  1. TeamSupport

    Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.

Chatbot Messaging for Sales and Marketing Teams

  1. Immerss

    See how digital clienteling and live shopping will improve your business on all fronts.
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