Freshdesk Messaging

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging

Free trial

Who is Freshdesk Messaging for?

  • Managers and Leaders
  • Contact Centre Teams
  • Small Business Owners
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Make chat easy for today’s digital customers

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat).

Your customers have changed. So should your customer service.

Today’s customers prefer a quick and effortless customer service experience. Freshdesk Messaging helps you deliver on these expectations through conversational messaging and AI-powered bots.

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