Freshworks vs Keap

Comparison

Freshworks

Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life.

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      Keap

      Keap helps 125,000+ businesses achieve their goals with CRM and sales and marketing automation.

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          Freshworks

          Best-in-class customer and employee engagement - a software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life.

          With Freshworks CRM, powered by Freddy AI, discover the best leads, boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.

          Top features:

          Keap

          Keap helps 125,000+ businesses achieve their goals with CRM and sales and marketing automation.

          CRM

          Keap’s client management system improves organization, increases efficiency, and delights your clients every step of the way. Let the software handle the follow-up and get you paid while you focus on providing great service.

          Sales Pipeline

          Track and manage your leads and clients throughout the entire sales process with one single view. Track opportunities from stage to stage based on specific actions.

          Sales and Marketing Automation

          Use the powerful Advanced Automations to automatically nurture leads to paying clients. Send personalized messages based on key actions, tags, and events. Or use Easy Automation to set up quick, pre-built campaigns to save you time.

          Appointments

          Let your leads schedule meetings with you online using Appointments. Easily make schedule adjustments and never miss a meeting.

          Quotes and Payments

          Make it easy for customers to choose you and pay you. Collect payment through WePay, PayPal and Stripe.

          Integrations

          Be more efficient and productive by connecting your data, applications, and devices from across your business. All your favourites including Gmail, Outlook, Zapier and Quickbooks are readily available.


          Comparison

          Features

          Keap

          Freshworks
          Customer Relationship Management (CRM)1313
          Appointments
          Attribution Reports
          Contact Management
          Conversion Reports
          Custom Reports
          Email A/B testing
          Email marketing
          Invoices
          Landing Pages
          Lead Management
          Marketing Journey Builder
          Product Catalogue
          Quotes
          Recurring Payments
          Sales Pipeline
          Segment Management
          SMS Broadcast
          SMS messages
          Subscription Management
          Integrations - Popular36
          Apple Business Chat
          Gmail
          Google Maps
          Outlook
          Shopify
          Slack
          WhatsApp Business
          Pricing tiers10
          Paid tier
          Security10
          GDPR compliance
          User Interface49
          Android App
          API Access
          Custom Fields
          Dashboards
          Forecasting
          Form builder
          iOS App
          Multi-currency
          Multi-language
          Phone Integration
          Voice Notes
          Webhooks
          User Management03
          Advanced permissions
          Audit log
          Custom Roles
          Workflows12
          Advanced reporting
          Email notifications
          Task Management
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