Compare Freshworks and Shore Comparison
Freshworks Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life. Find out more Try Freshworks	Shore The complete digital solution for your business. Find out more Try Shore
Try Freshworks	Try Shore

Freshworks

Best-in-class customer and employee engagement - a software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life.

With Freshworks CRM, powered by Freddy AI, discover the best leads, boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.

Top features:

• Understand visitor intent. Track page visits and even actions on your site.
• Chat in real-time with website visitors using AI-powered chatbots
• Build custom web forms and automatically capture visitor information
• Tailor email campaigns and generate cost-effective leads for sales
• Get a 360° view of a customer. Capture all customer interactions in one place
• Freddy AI identifies your best leads - the ones that are most likely to convert
• Set up welcome emails or personalized journeys based on actions
• Communicate across Phone, Email, Whatsapp, Chat
• See your deals move, stagewise. Review and act on deals you need to close.
• Freddy AI analyzes every deal and helps you with insights and next best actions
• Create an accurate AI-powered forecast and help the sales team take action
• Collaborate on Slack across departments to close deals faster
• Categorize customers based on engagement score. Target messages to boost LTV
• Bring sales and support together through the Freshdesk integration
• Proactively surface insights and actions to help your customers grow

Shore

Shore's newsletter editor makes it easy to generate the exact e-mails you want.

Create the perfect offers and sales, welcome new customers, reward your regulars with special discounts, wish customers happy birthday, and much more.

Want to organize your customer information and notes in a snap?

Shore's customer management software makes it a breeze.

Track your customers' individual preferences and what they like, and keep them coming back.

Your customers can pick an available appointment 24/7 and book it on your web site, Instagram, Facebook, and even directly in their Google search.

With Shore's calendar, you'll never lose track of your customer appointments and information -- even while you're on the go.

Help & Support

Does Shore offer customer support?

Yes, Shore offers customer support via email and phone, with additional support available through the platform's online help center.

What is Shore?

Shore is a cloud-based business management solution designed to help small and midsize businesses streamline their operations and improve customer engagement.

What features does Shore offer?

Shore offers a range of features including appointment scheduling, online booking, customer management, marketing automation, reporting and analytics, and more.

Is Shore suitable for my business?

Shore is designed to meet the needs of a wide range of businesses, including salons, spas, fitness studios, medical practices, and more. Contact Shore to learn more about how it can benefit your business.

Can I try Shore before I buy it?

Yes, Shore offers a free trial for businesses interested in testing out the platform before committing to a subscription.

Is Shore easy to use?

Yes, Shore is designed with user-friendliness in mind, with intuitive navigation and a simple, clean interface.

How does Shore help with customer engagement?

Shore includes a range of tools for engaging with customers, including automated appointment reminders, personalized marketing campaigns, and customer feedback management.

Can I integrate Shore with other software?

Yes, Shore integrates with a range of popular software solutions, including Google Analytics, Mailchimp, and more.