Shopify vs Freshworks

Comparison

Shopify

Everything you need to start, run and scale your business.

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      Freshworks

      Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life.

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          Shopify

          Millions of businesses in 175 countries around the world have made over $200 billion USD in sales using Shopify.


          Freshworks

          Best-in-class customer and employee engagement - a software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life.

          With Freshworks CRM, powered by Freddy AI, discover the best leads, boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.

          Top features:

          Comparison

          Features

          Freshworks

          Shopify
          Customer Relationship Management (CRM)130
          Attribution Reports
          Conversion Reports
          Custom Reports
          Email A/B testing
          Email marketing
          Landing Pages
          Lead Management
          Marketing Journey Builder
          Product Catalogue
          Sales Pipeline
          Segment Management
          SMS Broadcast
          SMS messages
          Integrations - Popular60
          Apple Business Chat
          Gmail
          Google Maps
          Outlook
          Slack
          WhatsApp Business
          User Interface90
          API Access
          Custom Fields
          Forecasting
          Form builder
          Multi-currency
          Multi-language
          Phone Integration
          Voice Notes
          Webhooks
          User Management30
          Advanced permissions
          Audit log
          Custom Roles
          Workflows20
          Email notifications
          Task Management
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