2022
Top 5 Net Promoter Score NPS and Customer Satisfaction software for Small Business 2023
Businesses that listen to their customers and respond to customer feedback will improve overall customer satisfaction.
Product Manager
- Appointment SchedulingHelp your customers and staff manage appointments, bookings and rescheduling.Appointment Scheduling
- Brand ManagementFind the best Brand Management Software to help you manage the overall brand messaging and reputation of your company.Brand Management
- CRM SoftwareFind the best Customer Relationship Management software to help you manage your business and grow sales.CRM Software
- Customer Satisfaction (CSAT)CSAT measures how satisfied customers are with a company's products or services. It is a key metric for businesses to improve customer retention and loyalty.Customer Satisfaction (CSAT)
- Email MarketingFind email marketing software to create, send, and track emails, and see key metrics such as open rates and click-through rates.Email Marketing
- eSignature and ContractsSend and sign electronic contracts and agreements with eSignature platforms.eSignature and Contracts
- Experience DesignDesign better customer experiences and platforms with these Experience Design tools and software.Experience Design
- Finance SoftwareManage your business finances, budgeting, forecasting and reconciliation.Finance Software
- Forms and SurveyGet feedback and insights from your customers, or conduct research with these professional survey platforms, including NPS and CSAT.Forms and Survey
- Freelance & Gig EconomyGet access to thousands of creative talent resources via the Freelance and Gig Economy.Freelance & Gig Economy
- Human ResourcesRecruit and manage your team with these Human Resources platforms.Human Resources
- Knowledge ManagementFind the best Knowledge Management tools and platforms to help your staff and customers get the answers they need quickly.Knowledge Management
- Landing Page BuilderCreate high-converting landing pages with ease. Boost your sales and marketing efforts with our intuitive drag-and-drop builder.Landing Page Builder
- Lead generationMaximise your sales potential with our lead generation services. Our proven strategies will help you attract, nurture and convert leads into paying customers.Lead generation
- Marketing SoftwarePromote your brand and improve customer retention with Email and SMS lifecycle communications management.Marketing Software
- Merchant servicesSecure payment processing solutions for businesses, enabling credit and debit card payments, online payments, and mobile payments.Merchant services
- Net Promoter Score (NPS)A management tool used to measure customer loyalty and satisfaction. Helps businesses improve customer experience and drive sales growth.Net Promoter Score (NPS)
- Notes Taking
- Online Meeting
- Outsourcing ServiceHire temporary or contingent staff, or grow your sales and service teams with trusted outsourcing services.Outsourcing Service
- Payment ProcessingProcess payments and help your customers pay securely online, or anywhere.Payment Processing
- Productivity ToolsImprove your team's productivity with collaboration and task management tools.Productivity Tools
- Project ManagementManage projects, portfolio governance, risk management with these project management tools.Project Management
- Prototyping and DesignBuild better customer products and services with these prototyping and design tools, and digital whiteboards.Prototyping and Design
- Recruitment and HiringFind the best talent for your business with our comprehensive recruitment and hiring solutions. Streamline your hiring process and boost productivity.Recruitment and Hiring
- Remote WorkingHelp your teams work more effectively with these remote working and collaboration tools.Remote Working
- Sales PlatformsSales platforms are online tools that help businesses manage their sales activities by providing a centralized platform for sales and marketing teams to collaborate and automate their sales processes.Sales Platforms
- SMS Messaging ServicesManage SMS marketing and transactional broadcasts.SMS Messaging Services
- Social Media ManagementManage your social media calendar and scheduling, and manage responses and comments from multiple platforms at once.Social Media Management
- Task ManagementManage your business and personal tasks and reminders to improve your overall productivity.Task Management
- Time Tracking SoftwareMaximise productivity with our Agile time tracking software. Manage projects, tasks and teamwork with ease.Time Tracking Software
- Visual CollaborationCollaborate and design solutions with people all around the globe with visual collaboration platforms built for remote working.Visual Collaboration
- Website BuilderBuild and manage your own business website, with these website builder tools and templates, made for any business.Website Builder
- Workforce ManagementManage team scheduling, resource forecasting, employment contracts, annual leave and more with these Workforce Management (WFM) tools.Workforce Management