Compare AskNicely and Retently Comparison
AskNicely AskNicely provides a platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth. Find out more Try AskNicely	Retently Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience. Find out more Try Retently
Try AskNicely	Try Retently

AskNicely

Connect real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework.

Start conversations, not interrogations Automatically collect customer feedback directly after they receive service with customizable surveys that customers love.
Super flexible, always nice Get feedback via email, SMS, or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score.
Share feedback where your teams will see it Publish customer feedback in real-time to the right screen for each role including TV, mobile app, Powerpoint and Slack plus integrations with 40+ CRM platforms including Salesforce.

Help & Support

Is AskNicely easy to use?

Yes, AskNicely is designed to be user-friendly and easy to set up and use.

How much does AskNicely cost?

We cannot provide pricing information as per the instructions given.

What is AskNicely?

AskNicely is a customer feedback and survey platform that helps businesses to measure customer satisfaction and improve customer experience.

What features does AskNicely offer?

AskNicely offers features such as NPS surveys, real-time feedback, automated workflows, reporting and analytics, integrations with other tools, and more.

How does AskNicely help businesses improve customer experience?

AskNicely helps businesses to identify areas where they need to improve, track customer satisfaction over time, and take action to address customer issues and feedback.

What types of businesses use AskNicely?

AskNicely is used by businesses of all sizes across various industries, including retail, hospitality, healthcare, finance, and more.

What is NPS?

NPS stands for Net Promoter Score, which is a customer loyalty metric that measures the likelihood of customers to recommend a business to others.

Can AskNicely integrate with other tools?

Yes, AskNicely offers integrations with various tools such as Salesforce, HubSpot, Slack, Zapier, and more.

Retently

Retently: A Comprehensive Customer Feedback Platform

Retently is a comprehensive customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

It enables businesses to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Retently is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Who Should Use Retently?

Retently is designed for businesses of all sizes, from small businesses to large enterprises.

It is ideal for businesses that want to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Key Benefits and Features

• Easy to use: Retently is designed to be easy to use, with a simple user interface and intuitive navigation.
• Actionable insights: Retently provides actionable insights that can be used to improve customer experience.
• Integrations: Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.
• Analytics: Retently provides powerful analytics tools to help businesses gain insights into customer satisfaction, loyalty, and engagement.

How Does Retently Compare to Its Competitors?

Retently is a comprehensive customer feedback platform that stands out from its competitors due to its ease of use, actionable insights, and powerful analytics tools.

It is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Additionally, Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.

Help & Support

What is Retently?

Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

What features does Retently offer?

Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.

What is Retently?

Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

How does Retently help businesses?

Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.

What features does Retently offer?

Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.

What types of surveys does Retently offer?

Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.

How does Retently help businesses?

Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.

Does Retently offer integrations with other platforms?

Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.

What types of surveys does Retently offer?

Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.

Does Retently offer customer support?

Yes, Retently offers customer support via email and live chat.

Does Retently offer integrations with other platforms?

Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.

Does Retently offer customer support?

Yes, Retently offers customer support via email and live chat.