Compare Comm100 and Sprout Social Comparison
Comm100 Comm100 Livechat is a customer service platform that helps businesses engage customers, increase sales, and provide support. It offers features such as automated chat triggers, customer segmentation, chatbots, and real-time analytics. Find out more Try Comm100	Sprout Social Manage all of your social media profiles from a single, intuitive platform. Find out more Try Sprout Social
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Comm100

Comm100 Live Chat

Summary

Comm100 Live Chat is a web-based live chat solution that allows businesses to engage with their website visitors in real-time.

It offers a variety of features and benefits that make it a great tool for businesses of all sizes.

Who should use it?

• Small businesses
• Medium-sized businesses
• Large enterprises
• E-commerce businesses
• Customer service departments

Key Benefits

• Increased customer satisfaction
• Improved sales and conversions
• Reduced support costs
• Real-time visitor monitoring
• Customizable chat window

Key Features

• Live chat
• Visitor monitoring
• Chat routing and distribution
• Pre-chat and post-chat surveys
• File transfer
• Mobile app
• Integrations with CRM and help desk software

Competitors

Comm100 Live Chat competes with other web-based live chat solutions such as:

• LiveChat
• Zendesk Chat
• Olark
• Intercom
• Tawk.to

Help & Support

What is Comm100 Live Chat?

Comm100 Live Chat is a cloud-based chat tool that enables businesses to communicate with their website visitors in real-time. It can be used for sales, customer support, and lead generation.

What are the features of Comm100 Live Chat?

Comm100 Live Chat offers a range of features, including chat routing, canned responses, chat transcripts, file transfer, chat surveys, and integration with other tools such as CRM and social media.

How does Comm100 Live Chat help with customer engagement?

Comm100 Live Chat provides website visitors with an easy and convenient way to communicate with businesses. This can lead to increased customer engagement, improved customer satisfaction, and higher conversion rates.

What are the benefits of using Comm100 Live Chat for sales?

Comm100 Live Chat can help businesses to generate leads, qualify prospects, and close deals. It provides a fast and efficient way to communicate with potential customers, and can be used to answer questions, provide product information, and offer promotions.

Is Comm100 Live Chat easy to set up?

Yes, Comm100 Live Chat is easy to set up. It requires no software installation and can be integrated with most websites and content management systems. Comm100 also provides a range of resources and support to help businesses get started.

What is the cost of Comm100 Live Chat?

Sorry, pricing was excluded from this request. Please refer to the Comm100 website for pricing information.

Sprout Social

A powerful solution for social media management

Manage all of your social media profiles from a single, intuitive platform. Schedule engaging content, analyze social data and engage with customers from an all-in-one solution.

Trusted by 30,000 world-class brands and organizations of all sizes.

Sprout customers are industry leaders who embrace social media as a vital part of their overall business strategies—and the key to making deeper connections with their audience.

Onboard with ease

Learn to leverage Sprout’s easy-to-use toolset with dedicated training and customer support. Get set up quickly and experience the benefits of intuitive tools immediately.

Take back control

Save time and stay a step ahead using automation features and customizable workflows. Monitor social activity and organize all incoming messages from a single location.

Increase team productivity

Foster effective teamwork with communication and collaboration tools. Assign tasks, prevent redundancies, approve content and prioritize messages using processes tailored to your team.

Cultivate loyal communities

Build relationships through community management and personalized customer care. Easily access important audience data, profile information and context while you’re engaging from a variety of integrations to create memorable experiences. 

Elevate business strategy

Proactively connect with audiences to inform future strategies across your org using an all-in-one platform. Publish content, analyze ROI and more using a fully integrated toolset.

Help & Support

What is Sprout Social?

Sprout Social is a social media management platform that helps businesses grow their social presence and engage with their customers.

What platforms does Sprout Social support?

Sprout Social supports Facebook, Twitter, Instagram, LinkedIn, Pinterest, and Google My Business.

What features does Sprout Social offer?

Sprout Social offers features such as social media scheduling, analytics, team collaboration, customer service, and more.

How does Sprout Social help businesses?

Sprout Social helps businesses grow their social presence, engage with their customers, and measure the success of their social media campaigns.

Does Sprout Social offer a free trial?

Yes, Sprout Social offers a free 30-day trial for all plans.

Does Sprout Social offer customer support?

Yes, Sprout Social offers 24/7 customer support via phone, email, and live chat.