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Compare Delighted and Feedier

Comparison

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Delighted

The fastest and easiest way to gather actionable customer, product, and employee feedback Find out more
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Feedier

Feedier is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It provides customizable surveys, automated insights, and actionable reports to help businesses understand their customers better. Find out more
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Try DelightedTry Feedier
Why you should consider it
  • Every second 45 people answer a Delighted survey
  • Free for up to 1000 surveys per month
What are the benefits?
  • Choose from 8 ready-made survey templates
  • Select from 6 survey delivery methods
  • Customizable Widgets
  • Detailed Reports
  • Easy Setup
  • Real-Time Insights
Things to look out for
  • Costs Involved
  • Data Security
  • Integration Complexity
  • User Experience
Who is it for?
  • Brand Managers
  • Brand Strategists
  • Managers and Leaders
  • Contact Centre Teams
  • Marketing Agencies
  • Office Managers
  • Operations Managers
  • Customer Service Representatives
  • Data Analysts
  • Human Resources Professionals
  • Marketing Professionals
  • Product Managers
  • Small Business Owners
  • Software Developers
Features
2

Brand Managers

Delighted

The fastest and easiest way to gather actionable customer, product, and employee feedback

Customize your surveys to your brand and desired insight

Add your logo, customize colors, create a branded survey page — all within the NPS software, no coding required. Surface focused insights by customizing the NPS question to who you are surveying (customers or employees) and what you’d like feedback on (a feature, recent transaction, or the overall experience with your company).

Deliver your surveys at the right time and place

Schedule surveys to send at routine intervals with Autopilot to measure NPS over time. Or, automatically trigger surveys based on key customer journey touchpoints using the Delighted API for highly focused feedback.

Calculate and track your NPS

Calculate your NPS automatically in real time as survey responses roll in.
Identify the top issues that create detractors, and which segments are most likely to be promoters.
Monitor specific themes and see how your improvements affect the NPS rating over time.

Benchmark your NPS for instant industry comparison

Stay up-to-date with how your NPS stacks up to industry standards with the Benchmarks report.
Compare your score against 20 industries or stay on the industry default selected for you.
Track how your NPS fluctuates over time and filter score data by Trend for a chosen time period.

Feedier

Feedier is a customer feedback platform that helps businesses collect and analyze customer feedback.

It provides a range of features to help businesses understand their customers better, including surveys, polls, and customer feedback forms.

It also offers a range of analytics tools to help businesses make better decisions based on customer feedback.

Who Should Use Feedier?

Feedier is designed for businesses of all sizes, from small startups to large enterprises.

It is particularly useful for businesses that want to collect and analyze customer feedback in order to make better decisions and improve customer experience.

Key Benefits and Features

How Does Feedier Compare to Its Competitors?

Feedier stands out from its competitors by offering a range of features that make it easier to collect and analyze customer feedback.

It also offers advanced segmentation and targeting capabilities, as well as customizable branding and design options.

Additionally, Feedier offers secure data storage and encryption, making it a secure and reliable platform for collecting customer feedback.

Help & Support

What is Feedier?
Feedier is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
What features does Feedier offer?
Feedier offers a range of features, including customizable feedback forms, automated customer segmentation, sentiment analysis, and more.
How does Feedier help businesses?
Feedier helps businesses collect, analyze, and act on customer feedback. This helps businesses better understand their customers, improve customer experience, and increase customer loyalty.
What types of businesses use Feedier?
Feedier is used by businesses of all sizes, from small startups to large enterprises.
How secure is Feedier?
Feedier is built with security in mind. All data is encrypted and stored securely, and access is restricted to authorized personnel only.
Does Feedier offer customer support?
Yes, Feedier offers customer support via email, phone, and live chat.
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