Customize your surveys to your brand and desired insight
Add your logo, customize colors, create a branded survey page — all within the NPS software, no coding required. Surface focused insights by customizing the NPS question to who you are surveying (customers or employees) and what you’d like feedback on (a feature, recent transaction, or the overall experience with your company).
Deliver your surveys at the right time and place
Schedule surveys to send at routine intervals with Autopilot to measure NPS over time. Or, automatically trigger surveys based on key customer journey touchpoints using the Delighted API for highly focused feedback.
Calculate and track your NPS
Calculate your NPS automatically in real time as survey responses roll in.
Benchmark your NPS for instant industry comparison
Stay up-to-date with how your NPS stacks up to industry standards with the Benchmarks report.
Keep up to date about Customer Effort Score (CES) Platform offers like DelightedPrivacy