Compare Delighted and Wootric Comparison
Delighted The fastest and easiest way to gather actionable customer, product, and employee feedback Find out more Try Delighted	Wootric Wootric helps companies measure and improve customer experience. It provides customer feedback surveys, NPS scores, and analytics to help businesses understand customer sentiment and take action to improve customer loyalty. Find out more Try Wootric
Try Delighted	Try Wootric

Delighted

The fastest and easiest way to gather actionable customer, product, and employee feedback

Customize your surveys to your brand and desired insight Add your logo, customize colors, create a branded survey page — all within the NPS software, no coding required. Surface focused insights by customizing the NPS question to who you are surveying (customers or employees) and what you’d like feedback on (a feature, recent transaction, or the overall experience with your company).
Deliver your surveys at the right time and place Schedule surveys to send at routine intervals with Autopilot to measure NPS over time. Or, automatically trigger surveys based on key customer journey touchpoints using the Delighted API for highly focused feedback.
Calculate and track your NPS Calculate your NPS automatically in real time as survey responses roll in. Identify the top issues that create detractors, and which segments are most likely to be promoters. Monitor specific themes and see how your improvements affect the NPS rating over time.
Benchmark your NPS for instant industry comparison Stay up-to-date with how your NPS stacks up to industry standards with the Benchmarks report. Compare your score against 20 industries or stay on the industry default selected for you. Track how your NPS fluctuates over time and filter score data by Trend for a chosen time period.

Wootric

Wootric: A Comprehensive Customer Experience Platform

Wootric is now InMoment. It’s a comprehensive customer experience platform that helps businesses measure, understand, and improve customer satisfaction.

It provides a suite of tools to help businesses collect customer feedback, analyze customer sentiment, and take action to improve customer experience.

Wootric is designed to be easy to use and integrate with existing customer experience systems.

It is ideal for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

Wootric provides a range of features to help businesses measure and improve customer experience.

These include:

• Real-time customer feedback collection
• Advanced analytics to understand customer sentiment
• Integration with existing customer experience systems
• Actionable insights to improve customer experience
• Easy-to-use dashboard to track customer feedback

Who Should Use Wootric?

Wootric is ideal for businesses of all sizes, from small startups to large enterprises.

It is designed to be easy to use and integrate with existing customer experience systems.

Wootric is a great choice for businesses looking to measure and improve customer satisfaction.

How Does Wootric Compare to Its Competitors?

Wootric is a comprehensive customer experience platform that stands out from its competitors due to its ease of use, advanced analytics, and integration with existing customer experience systems.

It is designed to be easy to use and provides actionable insights to help businesses improve customer experience.

Help & Support

What is Wootric?

Wootric is a customer experience platform that helps you measure, understand, and improve customer satisfaction.

What type of customer feedback does Wootric provide?

Wootric provides Net Promoter Score (NPS) surveys, which measure customer loyalty and satisfaction. We also offer Customer Effort Score (CES) surveys, which measure how easy it is for customers to do business with you.

What is Wootric?

Wootric is a customer experience platform that helps you measure, understand, and improve customer satisfaction.

How does Wootric work?

Wootric helps you measure customer satisfaction by sending surveys to your customers. You can customize the survey to fit your needs, and Wootric will track the responses and provide you with insights and analytics.

What type of customer feedback does Wootric provide?

Wootric provides Net Promoter Score (NPS) surveys, which measure customer loyalty and satisfaction. We also offer Customer Effort Score (CES) surveys, which measure how easy it is for customers to do business with you.

What types of customers can use Wootric?

Wootric is designed for any business that wants to measure and improve customer satisfaction. We work with companies of all sizes, from small startups to large enterprises.

How does Wootric work?

Wootric helps you measure customer satisfaction by sending surveys to your customers. You can customize the survey to fit your needs, and Wootric will track the responses and provide you with insights and analytics.

What platforms does Wootric support?

Wootric is available on web, mobile, and email. We also offer integrations with popular platforms such as Salesforce, Zendesk, and Intercom.

What types of customers can use Wootric?

Wootric is designed for any business that wants to measure and improve customer satisfaction. We work with companies of all sizes, from small startups to large enterprises.

How can I get started with Wootric?

Getting started with Wootric is easy. Just sign up for a free trial and you can start sending surveys right away. We also offer a variety of resources to help you get the most out of Wootric.

What platforms does Wootric support?

Wootric is available on web, mobile, and email. We also offer integrations with popular platforms such as Salesforce, Zendesk, and Intercom.

How can I get started with Wootric?

Getting started with Wootric is easy. Just sign up for a free trial and you can start sending surveys right away. We also offer a variety of resources to help you get the most out of Wootric.